Possible problem with a MC3810

nynyc1983

I am having a strange issue with my MC3810. When trying to enable a FXS port, I receive "voice system not initialized"

Here is a show ver:

3810 uptime is 0 minutes
System returned to ROM by power-on
System image file is "flash:mc3810-is-mz.122-32.bin"

cisco MC3810 (MPC860) processor (revision 10.01) with 28672K/4096K bytes of memory.
Processor board ID 15103767
PPC860 PowerQUICC, partnum 0x0000, version C01(0x0031)
Channelized E1, Version 1.0.
Bridging software.
X.25 software, Version 3.0.0.
Primary Rate ISDN software, Version 1.1.
MC3810 SCB board (v12.A0)
1 Multiflex T1(slot 3) RJ45 interface(v01.K0)
1 Six-Slot Analog Voice Module (v07.B0)
1 Analog FXS voice interface (v05.A0) port 1/1
1 Analog FXS voice interface (v05.A0) port 1/2
1 Analog FXS voice interface (v03.K0) port 1/3
1 Analog FXS voice interface (v05.A0) port 1/4
1 Analog FXS voice interface (v05.A0) port 1/5
1 Analog FXS voice interface (v05.A0) port 1/6
1 Ethernet/IEEE 802.3 interface(s)
2 Serial(sync/async) network interface(s)
1 Channelized T1/PRI port(s)
256K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (AMD29F016)

Configuration register is 0x2102

3810#show voice port sum
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
====== == ========== ===== ==== ======== ======== ==
1/1 -- fxs-ls down down on-hook idle y
1/2 -- fxs-gs down down on-hook idle y
1/3 -- fxs-ls down down on-hook idle y
1/4 -- fxs-ls down down on-hook idle y
1/5 -- fxs-ls down down on-hook idle y
1/6 -- fxs-ls down down on-hook idle y

3810#conf t
Enter configuration commands, one per line. End with CNTL/Z.
3810(config)#voice port 1/1
^
% Invalid input detected at '^' marker.

3810(config)#voice-port 1/1
3810(config-voiceport)#no shut
3810(config-voiceport)#
00:02:00: %Voice system is not initialized.
00:02:00: %LINK-3-UPDOWN: Interface FXS 1/1, changed state to up

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Comments

laidbackfreak

What router are you connecting too? More importantly does it have any dsp's installed?

nynyc1983

Just did a show dsp. Looks like the router did not come with one.

laidbackfreak

nynyc1983 wrote: »

Just did a show dsp. Looks like the router did not come with one.

From what I understand if you dont have any dsp's installed then the voice ports are not initialised. Hence the message you are receiving.

Hopefully someone else can confirm that, but I'll try to find a reference tomorrow.

mikej412

laidbackfreak wrote: »

Hopefully someone else can confirm that, but I'll try to find a reference tomorrow.

That was my first thought when I read the show version output and didn't find an HCM (or older/lesser VCM) module listed.

If that spot next to the MFT-T1 is empty in the Chassis, that's where it needs to go.