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Awesome Support reply I got today ...
![jibbajabba](https://us.v-cdn.net/6030959/uploads/userpics/navatar208680_6.gif)
in Off-Topic
... why didn't I think about that .. far easier response and less time consuming. I shall use that as a template.
![j0lmz8.jpg](http://i55.tinypic.com/j0lmz8.jpg)
My own knowledge base made public: http://open902.com ![:p :p](https://community.infosecinstitute.com/resources/emoji/tongue.png)
![:p :p](https://community.infosecinstitute.com/resources/emoji/tongue.png)
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whatthehell Member Posts: 920
LOL
He could have at least given you a link!2017 Goals:
[ ] Security + [ ] 74-409 [ ] CEH
Future Goals:
TBD -
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jibbajabba Member Posts: 4,317 ■■■■■■■■□□
it_consultant wrote: »Did that come from GoDaddy?
Nope
Certificates for Exchange - SSL certifcates, domains and hosting to use with your Exchange server on the internet.My own knowledge base made public: http://open902.com -
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RobertKaucher Member Posts: 4,299 ■■■■■■■■■■
jibbajabba wrote: »
Dear Sir or Madam,
I have no idea what is causing your problem but it is likely that one can google it on bing or bing it on google. -
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jibbajabba Member Posts: 4,317 ■■■■■■■■□□
I actually responded that his response is so unique from the customer service point of view that it made me chuckle and should be framedMy own knowledge base made public: http://open902.com -
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cyberguypr Mod Posts: 6,928 Mod
Changing my company's Help Desk autoresponder right now. LOL! -
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Zartanasaurus Member Posts: 2,008 ■■■■■■■■■□
I think he's trying to tell you something.Currently reading:
IPSec VPN Design 44%
Mastering VMWare vSphere 5 42.8% -
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WiseWun Member Posts: 285
hahahaha, the topic and the comments above are priceless!"If you’re not prepared to be wrong, you’ll never come up with anything original.” - Ken Robinson -
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jibbajabba Member Posts: 4,317 ■■■■■■■■□□
When I said they made me chuckle, they responded that they can't support third party tools which is why they referred to google. I purchased an SSL certificate and the third party tool I have used to test it is a browser, I can certainly see how this is an unsupported scenario lol .....My own knowledge base made public: http://open902.com -
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RobertKaucher Member Posts: 4,299 ■■■■■■■■■■
jibbajabba wrote: »When I said they made me chuckle, they responded that they can't support third party tools which is why they referred to google. I purchased an SSL certificate and the third party tool I have used to test it is a browser, I can certainly see how this is an unsupported scenario lol .....
Was it at least an obscure one? -
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jibbajabba Member Posts: 4,317 ■■■■■■■■□□
The worst of all, IE and using Microsofts Remote Connectivity AnalyzerTo be fair, the certificate is fine and only errors at very specific tests which I wanted an explanation for. I found myself out that this error is pretty much normal etc., but I expected a company which sells certificates, knows the ins and outs of it without referring me to google or claiming they can't support third party tools
My own knowledge base made public: http://open902.com -
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Xcluziv Member Posts: 513 ■■■■□□□□□□
Classic....wish I would have had this when I was in support...lol -
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RobertKaucher Member Posts: 4,299 ■■■■■■■■■■
jibbajabba wrote: »The worst of all, IE and using Microsofts Remote Connectivity AnalyzerTo be fair, the certificate is fine and only errors at very specific tests which I wanted an explanation for. I found myself out that this error is pretty much normal etc., but I expected a company which sells certificates, knows the ins and outs of it without referring me to google or claiming they can't support third party tools
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phonetic.man Member Posts: 79 ■■□□□□□□□□
whatthehell wrote: »LOL
He could have at least given you a link!
Some of my best replies have been enhanced with lmgtfy.com
I have only used it with people who have a sense of humor though.Currently studying: Backup Academy, CWNA, MCSA:08, iBoss ISCP -
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it_consultant Member Posts: 1,903
I use digicert, their support is fantastic. The helped me remove my head from my a$$ once when I really should have known better. -
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shaqazoolu Member Posts: 259 ■■■■□□□□□□
phonetic.man wrote: »Some of my best replies have been enhanced with lmgtfy.com
I have only used it with people who have a sense of humor though.
I was actually disappointed when the response didn't include a lmgtfy.com link. If the guy is going to be condescending and arrogant, at least make it worth it. Amateur.:study: