How much would you pay this person

Works in Downtown NYC in the Financial district for an IT consulting company that provides IT services to hedge funds. His duties include help desk, creating accounts and managing accounts in windows server 2008 R2, creating exchange e-mails, setting up VPN for users, setting up exchange e-mail accounts on outlook, blackberry, iphone, android and managing backups on windows server 2008. He has an associates in computer science and has a CCENT cert.

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Jinuyr

$35,000 to $40,000 is my estimate. Using bestplaces.net to compare what we've paid people of similar credentials compared to where they are at.

NetworkVeteran

He has little in the way of education, and little in the way of certification, which suggests low-end wages. I don't hire unless I see a compelling reason. If I found it in him, perhaps $45k?

ptilsen

Definitely in the $40Ks at least for NYC, maybe higher. If it were here, more like low $30Ks or $15-17/hr, depending on a more thorough analysis.

Akaricloud

No BS degree, no major certs, basically an entry level helpdesk position. I'd say 35-45k depending on experience in NYC.

NightShade1

Heh its funny cause i once asked in a tread how much im worth and i was placed with that salary range = 40k-45k and i find those duties really really basics... well i knew it was too low... and now i think of it, it was ptilsen which place me on that range of salary... now i find this insulting hahha....

Its sad that in my country that position will pay something around 10k/ year... yeah that will sound ridiculous for all of you but oh well many things are a way cheaper than there here, but not all as cars there are cheaper tho....

NinjaBoy

In the UK, the person can be on anything from £5002.40 if on an apprenticeship scheme (min wage on apprenticeship scheme £2.60 p/h) or from £12k upwards if not on an apprenticeship scheme (eg "normal" job). That's based on your description of the job role.

NatalieWashington

$40,000 should be fine.

Zartanasaurus

Agree with the $35 - $45K comments.

drkat

I'd pay him what he's worth. Degrees and certs alone arent necessarily the best way to judge a candidate. He may just be managing accounts and building emails but he's also providing the support to the hedgefunds, and if he does it well, then he's worth more

NYC has a high cost of living, if you think paying this guy 42K is going to keep him around you're nuts.. Hell 35K where I live translates to about 41K in NYC and the COL is 82% higher, which equates to 64K a year to keep the same standard of living.

I'm going with 65K in NYC - atleast make the guy feel like he's not going to work every day for nothing

Iristheangel

OP, you missed one essential detail: How much experience does this person have? He will get paid much less if this is his first IT job and more if he has a couple of years of experience. Usually salaries for a given position are in a range. Say for this one it's somewhere between $30-40K. Where he ends up in that range usually depends on a combination of his education (which is minimal) and experience (unknown factor). Having a lot of education might make up for a lack of experience while having experience might balance a lack of advanced education.

Hopefully that made sense.

YFZblu

30k in NY? Are you trying to put this poor guy out in the streets?

OP: Sell yourself, make people understand who you are and why you're an ideal candidate. I live in a low-cost area and I make 50k with only the certs listed under this post, and previously my only experience was helpdesk. I would definitely try to polish off that CCNA, it can only help.

Iristheangel

YFZblu wrote: »

30k in NY? Are you trying to put this poor guy out in the streets?

$30-40K for creating and removing AD/Exchange accounts and configuring the accounts on the devices sounds about right. From the OP's description, it doesn't sound like very technical work. About a step below help desk and it doesn't sound like there is much (if any) troubleshooting involved from the description. That being said, it'd a good starting point to get into IT and if a help desk or NOC opening comes along, then you have SOMETHING to put on your resume. @OP: I agree with with YFZblu that you need to sell yourself and if you need to get some additional certifications to get past HR filters, then do so. I remember you posting about how you saw a lot of jobs in NYC seeking MS certifications. Why not build your skills and gain those certifications?

NightShade1

Iristheangel wrote: »

OP, you missed one essential detail: How much experience does this person have? He will get paid much less if this is his first IT job and more if he has a couple of years of experience. Usually salaries for a given position are in a range. Say for this one it's somewhere between $30-40K. Where he ends up in that range usually depends on a combination of his education (which is minimal) and experience (unknown factor). Having a lot of education might make up for a lack of experience while having experience might balance a lack of advanced education.

Hopefully that made sense.

Just out of curiosity
How much is a couple of years for you?
I actually got 3 years of working experience and i find that really really easy task tho....and i still would have think the same 2 years and hallf ago....
I actually think that range of salary is too much or im just used to the super low range of here in my country heheh. Even someone with no experience can learn to do that in a couple of weeks... and in one day if they got a documentation of how to do that with screenshots...
I mean its just creating users... on the AD it s a right click... on the email its an add user(at least for the email solution we use), setting up a vpn users same thing... its an add user and put the user in the group it belongs(thinking the groups for difference resource acccess its alraedy pre-creatred). And setting email for all the devices... easy task as well, i set up mine when i joined this company 3 years ago, to my android.
And well helpdeks... you will need maybe a year for someone that doesnt know too much to get some experience and solve stuff, but i mean helpdesk its just Google

Ill just say they can learn all this in a couple of months because i went to set a wireless solution to bank here, and i was working with the networking guy and next to us was someone dong the exact thing described in this tread.... but besides doing just what the description of the job said, he also had to create users in a BUNCH of programs... he was dedicated to create users in a bunch of program, reset passwords and all that and well doing help desk as well... but i would never think he needs a year to learn that properly. I know all his task because i was talking to guy and i remenber i asked him what were his duties in this company and he was like i have to create users in a bunch of programs hahah

Just my 2 cents... my opinion i know im not from US, and this can sounds ridiculous to you, do not take it in the wrong way please.

Out of curisity if someone that does this simple task does 40k
How much does a Network Engineer?

4_lom

Being that is is NY, I would suggest around $40k/year.

Akaricloud

YFZblu wrote: »

30k in NY? Are you trying to put this poor guy out in the streets?

This appears to be a low-level(most likely Entry), helpdesk position basically. It's not something you make a career out of but rather a job you take to help advance your career. Other places in the US would pay this position minimum wage which is half of the low side of the scale.

NightShade1

Akaricloud wrote: »

This appears to be a low-level(most likely Entry), helpdesk position basically. It's not something you make a career out of but rather a job you take to help advance your career. Other places in the US would pay this position minimum wage.

Jeez guys you are scaring me how much cost live in NYC haha... but im aggree with akaricloud this is an entry level job.

Iristheangel

NightShade1 wrote: »

Just out of curiosity
How much is a couple of years for you?
blah blah blah
Out of curisity if someone that does this simple task does 40k
How much does a Network Engineer?

There are a lot of "entry-level" positions out there that require experience. Even for tasks as mundane as creating accounts. I agree that it's a completely easy job but I've seen companies ask for 2-3 years of IT or system admin experience and pay as high as 50K for the job. That's why job postings usually have ranges. If the candidate has experience, education, or the personality to better fill the position, they can adjust the payscale accordingly. Since you live in Panama, you're probably used to a lower payscale. The minimum wage in Panama for an office work is something like $200-something a month and the average is about $14K/year. That may seem ridiculous to people from the states but it's all relative. In NYC, you might be paying $800-1000/month to rent a room plus inflated travel, food, amenities, etc while in Panama, I suspect you are paying much less for the cost of living

As far as a network engineer, that would depend as well. Different locations, experience, education all factor in. I've seen network engineers in Arkansas making 40-50K a year and I've seen the same jobs in California go for 80-100K a year

NightShade1

Well thanks for the information...:)
The minimum wage here is 400 bucks a month which is 4800 a year....

Normally the sys admin here does 1000-1500 a month which is 12k-18K in a good company...

im over that im, on 26k/year....with just 3 years of experience here its a lot.

I have seem network engineer presales ones or postsales on 48k/year with CCIE, they range from 40k to 60k a year....(normally from 8- 10 years of experience) unless a company like HP comes and pays them 96K a year... but its really hard to get in those positions...
Network engineers with no CCIE or high level cert like this, range from 12k - 36K

Anyways dont think here everything is cheap... for example Cars are chearper in the US... bealive me
And i dont think the aparments are a way cheaper here....
For example
an apartment of 125m^2 to buy it new can cost you 250k how much that would cost there?

I find apartments and houses here really expensive for the salary they give us here its ridiculous... but yeah food is cheaper than there and well the movies here just cost you 4 bucks and there i guess a ticket cost you like 10 bucks and so on...but there are other things like car that is cheaper on the US, video games are cheapers, consoles are cheaper... the thing is that we don t pay all the crazy taxes you do, we just got one of 7% and thats it... it used to be 5% but this goverment change it to 7%...

the_Grinch

In New York I would think that would get you about $45k a year, especially if you are at one of the financial firms. First job I interviewed for there wanted a BS and was paying $55k a year.

phaneuf1

In Toronto, that job pays me 51K. Since NY is more expensive than Toronto, I'd say 55-60k

lunchbox67

I have hired people for similar type work with little experience or education

$10 - $15 per hour in the greater Los Angeles area. Plus benifits ... health, dental, 1 week paid vacation (2 weeks after first year)

One more than double his pay in the first year ... another was caught sleeping one too many times and was let go within a year ... most got slight raises while they were at the company.

It's a basic position that should get a very basic pay rate ... it's up to the employee to EARN more ... I don't care where the location is (speaking within USA), if someone will take the job at $10 that is what it is worth.

JMO, YMMV

sizeon

This guy has 4 years of onsite desktop support.

m3zilla

I agree with everyone regarding the 30-40K range considering I can script the account creation process to replace this person's duties

Zartanasaurus

sizeon wrote: »

This guy has 4 years of onsite desktop support.

In that case, 35 - 45K.

techdudehere

You can't really compare California to NYC. From what I've read and the number of people that moved back recently, California is is sad shape. You aren't going to find 10$ IT workers in NYC that you want anywhere near a server and any place that did so would be out of business within a week. The salaries are still pretty competitive here and when someone good is let go, they tend to have another job quickly. Seems to me that the cities with good IT markets has shifted but people haven't caught on yet,in that some has been markets are still thought highly of while the newly emerged are not recognized. Also you can't rent a nice place in NYC for 1000/mo. That would be nice but such a place would be terrible. Expect to spend 1500$ for basic housing and more if you want to impress (however much you have it won't be enough for top shelf housing).

j.petrov

I'd totally agree with this. I used to live in NYC and its nearly impossible to get even a studio in Manhattan for $1600... You can barely rent a room for less that 1k. I have seen desktop support jobs in NYC go 65k+ and desktop support manager positions at 120k. The salaries in NYC will be higher than anywhere else in the country, because of the high cost of living. Moving back to NYC soon... can't wait!

I can't really see a desktop support position no matter how basic going for less than 40K.

Iristheangel

We can throw numbers out all day but that doesn't mean you're going to get paid that (or deserve it). Someone can have a long or short list of credentials but can be held back from getting a job or pay-wise depending their ability to troubleshoot, personal hygiene, personality, confidence level (or lack thereof), interview style, etc. I've turned down people in interviews before that had a LONG list of credentials and experience because they had ZERO confidence during the interview and were so introverted that I doubted their ability to communicate with management and end-users.

@OP, I remember you mentioning last month in another thread that you were getting paid $10/hr in NYC and before that you were saying that you couldn't get a job with your Cisco certification. We can quote numbers all day long but if employers aren't offering you those positions then it doesn't matter. Instead of focusing on the "fairness" of your situation or wage, instead focus on what you need to do to improve yourself and put yourself in a position where you have more opportunities that pay better. You can't control everything in the world but you can control yourself and make yourself a more marketable candidate. I don't know you personally so I can't pinpoint what it is exactly that you need help in but work on what you are weak in. If you feel you didn't do well during the technical interview then study up and work on building your certifications/skills. Look at your resume. Are there typos? Is there anything that can be improved? Pass the resume around to 10 of your most successful friends and ask them to be as critical as they can be. Then look at your interviewing skills: Are you coming across as confident? Are you saying the right things? Are you speaking negatively about any of your past employers? Maybe do some mock interviews with those 10 friends of yours.

Legacy User

Akaricloud wrote: »

No BS degree, no major certs, basically an entry level helpdesk position

NetworkVeteran wrote: »

He has little in the way of education, and little in the way of certification, which suggests low-end wages. I don't hire unless I see a compelling reason. If I found it in him, perhaps $45k?

What if he did have a B.S how does that change things?

drkat

Man you guys are a trip. So what do we know about the candidate?

4
Years Desktop Support - I'm going to assume Hardware Break/fix, Active
Directory, Exchange etc

Now is he engineering level? Who knows... some times the DST guys make a
lot more changes and fix more issues than the server guys.

He has an AAS in CIS or whatever and a few low level certs

----

His current responsibilities are:

Active Directory Management (Accounts, Permissions, Repair)

Exchange Management (Users, DL, Permissions, change requests)

VPN Administration (Accounts, Repair)

I'm going to assume Office type support - Word, Excel etc

Phone Support possibly?

Guy has about 5 years in the field, 30-40K is way out of the range for this
guy

DarthVader

Iristheangel wrote: »

There are a lot of "entry-level" positions out there that require experience. Even for tasks as mundane as creating accounts. I agree that it's a completely easy job but I've seen companies ask for 2-3 years of IT or system admin experience and pay as high as 50K for the job. That's why job postings usually have ranges. If the candidate has experience, education, or the personality to better fill the position, they can adjust the payscale accordingly. Since you live in Panama, you're probably used to a lower payscale. The minimum wage in Panama for an office work is something like $200-something a month and the average is about $14K/year. That may seem ridiculous to people from the states but it's all relative. In NYC, you might be paying $800-1000/month to rent a room plus inflated travel, food, amenities, etc while in Panama, I suspect you are paying much less for the cost of living

As far as a network engineer, that would depend as well. Different locations, experience, education all factor in. I've seen network engineers in Arkansas making 40-50K a year and I've seen the same jobs in California go for 80-100K a year

@Iris- I agree completely. Network Engineer has a vast range depending on location, education and experience. An experienced Network Engineer in California for example can easily make anywhere from 80K to 120K per year.