Voice DHCP Pool VLAN Question.

Not familiar with MiTel phones, but that vendor string looks to me like it's instructing the phone to use voice VLAN3, on the local subnet.

Check this out - it's based on a Windows DHCP server but the process makes sense in theory:
Deploying Mitel IP Phones in a VLAN/DHCP Environment

In Cisco world, the only time that I've ever seen option 43 in use was for a light weight WAP deployment

Also, according to that documentation, it looks like you may need the vendor option 43 in the DHCP scope for the native VLAN, as well as the DHCP scope for the voice VLAN.

Here is the DHCP Pool config.
Locally, the Voice VLAN is 4 IP 10.3.11.0

ip dhcp pool voice
network 10.3.11.0 255.255.255.0
dns-server 68.87.85.98 68.87.69.146
domain-name X.X.X.X
option 43 ascii "id:ipphone.mitel.com;sw_tftp=10.0.3.9;call_srv=10.0.3.9;vlan=4;I2p=6;dscp=46"
default-router 10.3.11.2

what is happening?

Can't get the VoIP set to connect. Sh int status shows nothing for it, and nothing in ARP.

Do you have option 43 in the native/data DHCP scope as well? That doc mentions that the phone needs to grab an IP from the native/data VLAN first, then it looks at the vendor string, sets it's voice VLAN, and releases/grabs an IP from the voice subnet.

Also:

Make sure that the VLANs were created on the switch (show vlan brief) and post the config of the switchport that the phone is connected to; should look something like this:

interface FastEthernet0/1
 switchport access vlan 10
 switchport mode access
 switchport voice vlan 4
 mls qos trust cos
 spanning-tree portfast

Check your mitel phones - can you statically assign the vlan to one of them for testing purposes?

unclerico

We use Mitel phones. Use either CDP with switchport voice vlan 3 on the ports connecting to the IP sets or use LLDP-MED to do the same with a network policy that establishes voice VLAN as well as CoS/DSCP values for signaling and voice-bearer traffic. Typically the MCD handles the DHCP assignment (assuming you are using a 3300).

As pitviper says above, if you're not using CDP/LLDP-MED then the DHCP configuration in the native VLAN should have option 43 configured as well. The phone will get an IP from the DHCP scope on the native/data VLAN, reads option 43, takes note of the parameters, releases the original IP, requests a new one from the voice VLAN.

Here is the Config for the DHCP pools.
ip dhcp pool user
network 10.1.11.0 255.255.255.0
domain-name X.X.X.X
default-router 10.1.11.1
dns-server 75.75.75.75 75.75.76.76
!
ip dhcp pool voice
network 10.3.11.0 255.255.255.0
dns-server 68.87.85.98 68.87.69.146
domain-name X.X.X.X
option 43 ascii "id:ipphone.mitel.com;sw_tftp=10.0.3.9;call_srv=10.0.3.9;vlan=4;I2p=6;dscp=46"
default-router 10.3.11.2

And all the interfaces, except the ASA connection are configured as follows:
interface FastEthernet0/1 - 47
switchport trunk encapsulation dot1q
switchport mode trunk
switchport voice vlan 4
no ip address
duplex full
speed 100
no mdix auto
spanning-tree portfast trunk
spanning-tree bpduguard enable

The VoIP set will power up, but sits in DHCP mode.
There is no change from the "sh int status | inc connected" command to show that it is even connecting at Layer 1.

instant000

Did you try configuring it as an access port as the example above in this thread? Your configlet above shows "trunk".

I'm just looking at disimilarities here. I've always seen phones configured to access ports. Why are you configuring a trunk?

I briefly googled, and I saw where to some effect, the mitel phone acquires even what vlan it's supposed to use for voice via dhcp (which is what I think that string above refers to as far as vlan assignment).

Unfortunately, it's port is probably not set to negotiate for trunking, and thus never connects.

could you modify that setting from trunk to access, and then provide us an update?

Hope this helps.

You never stated if the phone is actually showing being in the voice vlan. Have you statically configured the voice vlan on the phone to verify the config works but may be a port configuration?

unclerico

kmcintosh78 wrote: »

Here is the Config for the DHCP pools.
ip dhcp pool user
network 10.1.11.0 255.255.255.0
domain-name X.X.X.X
default-router 10.1.11.1
dns-server 75.75.75.75 75.75.76.76
!
ip dhcp pool voice
network 10.3.11.0 255.255.255.0
dns-server 68.87.85.98 68.87.69.146
domain-name X.X.X.X
option 43 ascii "id:ipphone.mitel.com;sw_tftp=10.0.3.9;call_srv=10.0.3.9;vlan=4;I2p=6;dscp=46"
default-router 10.3.11.2

And all the interfaces, except the ASA connection are configured as follows:
interface FastEthernet0/1 - 47
switchport trunk encapsulation dot1q
switchport mode trunk
switchport voice vlan 4
no ip address
duplex full
speed 100
no mdix auto
spanning-tree portfast trunk
spanning-tree bpduguard enable

Default an interface and start from scratch.

mls qos
mls qos map cos-dscp 0 8 16 24 32 46 48 56
spanning-tree portfast default
spanning-tree portfast bpduguard default

int f0/1
switchport mode access
switchport access vlan <data_vlan_id>
switchport voice vlan 4
mls qos trust dscp

I don't believe you mentioned what model switch it is so I can't show any further QoS config, but at this point I wouldn't worry about it. Once you get it registered then we can slap on the proper QoS config as well as security features.

If the above does not work, then do as drkat says and hard code the VVLAN ID into the phone and report back.

drkat wrote: »

You never stated if the phone is actually showing being in the voice vlan. Have you statically configured the voice vlan on the phone to verify the config works but may be a port configuration?

Nope. Nothing on the interface, nothing in ARP, nothing in MAC
I am thinking it is an issue with the cable. POE rides unused pairs, from the traditional network pairs.

Are you doing this all remotely?? I mean you could just take the phone into the switch room and test.

Not best practice by any means, but a phone will actually work fine in a switchport that is configured as a dot1q trunk – it is after all really a “mini” switch. The older voice switches (3524XLs come to mind) actually required the port to be in trunking mode.

kmcintosh78 wrote: »

Here is the Config for the DHCP pools.
ip dhcp pool user
network 10.1.11.0 255.255.255.0
domain-name X.X.X.X
default-router 10.1.11.1
dns-server 75.75.75.75 75.75.76.76
!
ip dhcp pool voice
network 10.3.11.0 255.255.255.0
dns-server 68.87.85.98 68.87.69.146
domain-name X.X.X.X
option 43 ascii "id:ipphone.mitel.com;sw_tftp=10.0.3.9;call_srv=10.0.3.9;vlan=4;I2p=6;dscp=46"
default-router 10.3.11.2

And all the interfaces, except the ASA connection are configured as follows:
interface FastEthernet0/1 - 47
switchport trunk encapsulation dot1q
switchport mode trunk
switchport voice vlan 4
no ip address
duplex full
speed 100
no mdix auto
spanning-tree portfast trunk
spanning-tree bpduguard enable

Looks like you are still missing:

option 43 ascii "id:ipphone.mitel.com;sw_tftp=10.0.3.9;call_srv=10 .0.3.9;vlan=4;I2p=6;dscp=46"

in the user DHCP pool.

drkat wrote: »

Are you doing this all remotely?? I mean you could just take the phone into the switch room and test.

Unfortunately, yes.

pitviper wrote: »

Looks like you are still missing:

option 43 ascii "id:ipphone.mitel.com;sw_tftp=10.0.3.9;call_srv=10 .0.3.9;vlan=4;I2p=6;dscp=46"

in the user DHCP pool.

That won't negatively affect the PC using the DHCP pool?

no it shouldnt

drkat wrote: »

no it shouldnt

Tried it and still no luck.

The Interface is not even coming up. It has to be a Layer 1 issue.

Just defaulted all the ports and that did not correct the issue as well.

looks like you're going to need someone on site to describe the issue

drkat wrote: »

looks like you're going to need someone on site to describe the issue

I am sure I know the issue. But the phone powers up, tries to negotiate DHCP, can't find it, so it sits in the DHCP discovery mode.
I am almost sure that the MITEL Phones use the spare pairs for POE, as opposed to the used pairs with power injected into it.
It appears that the phone is not making a DATA connection to the switch, but is getting power. I am thinking it is a bad patch cable, with a faulty single cable or pair.

Well go for it... connect four. Apparently your sh*** aint working.. but hey ...

kmcintosh78 wrote: »

I am sure I know the issue. But the phone powers up, tries to negotiate DHCP, can't find it, so it sits in the DHCP discovery mode.
I am almost sure that the MITEL Phones use the spare pairs for POE, as opposed to the used pairs with power injected into it.
It appears that the phone is not making a DATA connection to the switch, but is getting power. I am thinking it is a bad patch cable, with a faulty single cable or pair.

Check the phone documentation – I would think that the phone would display something to indicate that there is a problem. The Cisco IP phones will display the dreaded “Ethernet Disconnected” in the scenario that you described.

I can’t tell you how much time that I’ve spent fixing shoddy wiring while rolling out new phones. My favorite is when you rip the jack apart to find that the “electrician” stole the POE pair to run a an analog handset over the same cable. Sure, the PC will work fine, but the phone not so much