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ITIL operational support and analysis

tekneeks

tekneeks Registered Users Posts: 4 ■□□□□□□□□□

November 2013 in ITIL Certifications

has anyone taken this exam? any recommended reading on this topic?

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Claire Agutter Member Posts: 772 ■■■■■■■□□□

November 2013

Hi tekneeks,

You can download the syllabus from the ITIL Official site, which will point you to the recommended reading in the ITIL core volume.

Claire

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