draught wrote: » Thanks everyone, this has been a lot of work, and I even got so discouraged once that I stopped for a month. Of all my certifications this is one I'm most proud of. Besides prior CCNA R&S fundamentals I had no experience with voice. That does make it harder as you are going to spend lots of time learning the GUIs for CUCM and everything else; which is a major barrier. I think having a good lab was important for me and I'd think it would also be true for anyone going for Voice without the prior experience.