Hi Guys,
I'm probably going to be moving on before December since I doubt my boss will give me a raise and since were outsourcing IT to a well-known company that is partnered with Dell I see my roles diminishing quite rapidly. I will really hate being a non-hands on desk monkey real quick; I'm extremely hands-on. Plus August with 3 1/2 years so I think I've learned enough for another gig; what do you guys think?
Basically I saw this job listing and I feel it's right up my alley but the only thing I'm weak on since I'm current studying for the CCENT/CCNA is well Cisco stuff. I understand networking pretty well even before I took CCENT since I did CCNA back in 2005 but let it expire so the past 3 years it's all come back to me. I just don't have a certification to back it. Plans are to get my CCNA by December that's my goal. Also in August I'll be doing the Stanly class so if I get VCP 5.5 and CCNA I think I'd be way more credible in the Tr-State NYC area.
One more question since this will my 1st job search since being hired 3+ years ago; will the new employer contact my current employer or not really?
Here is the listing:
Assist IT Team in providing end-user support for all employees, resolving technical issues and providing technical assistance for both Windows and Mac environments in local office and remote branches.
Assist IT Team in providing remote support to remote end-users through phone and remote support
Assist IT Team in providing end-user support for smart phone devices to include Android, iPhone & Windows Mobile
Assist IT Team in the Set up new employees with equipment and appropriate access and help familiarize/train them with systems, etc...
Quickly identify and escalate issues as appropriate
Assist IT Team in providing support for network printers and other IT related hardware including server room equipment
Support and maintain business software applications and Rental Group ERP systems
Support and maintain Cisco switches and firewalls
Support and maintain servers, backup systems and physical server equipment
Support and maintain Microsoft SharePoint system
Support and maintain LAN / WAN connectivity
Develops annual technology goals and detailed plans for goal accomplishment
Keeps CIO well-informed of activities and recommends corrective actions
Qualifications/Required Skills
Bachelor's Degree in Computer Science or Information Technology or related area from an accredited institution required
5+ years of experience in IT support required
Professional certification preferred. Comp TIA certifications: A+, Network+, Security +
Microsoft Certified Information Technology Knowledge and strong experience with Cisco networking equipment necessary
Thorough knowledge of and experience with: LAN/WAN/WLAN technologies; VLANS; Windows Server Environment; Microsoft Hyper-V; VMWare; Microsoft SQL Server; Oracle; Microsoft Exchange; Internet Information Services; backup systems; network/workstation peripherals; print servers; firewalls, spam & antivirus hardware/software; VBScript, HTML required
Strong server software and hardware troubleshooting
Detailed knowledge and experience with Microsoft Office Suite
Microsoft SharePoint administration and development knowledge necessary
Ability to communicate effectively verbally and in writing (English) with staff. Spanish speaking a plus
Must have strong customer service skills
Strong organizational skills, superior attention to detail required
Must be able to multitask and prioritize in a fast paced work environment
SAP experience strongly preferred
Demonstrates attention to detail and identifies and resolves problems in a timely manner
Gathers and analyses information skillfully and displays critical and creative thinking
Some travel required
Here is my Resume with some information changed: (formatting below is off a bit so don't take it space-for-space)
Thanks for your feedback!!!!!
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John Doe[/FONT]
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Address here • City somewhere 90000[/FONT]
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888.888.8888 • some@one.com [/FONT]
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System Administrator[/FONT]
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Accomplished, hands-on technical professional with extensive background guiding IT operations and leading network infrastructure design, deployment, and support activities. Strategic problem solver; can diagnose/resolve complex hardware and software issues. Proven experience leading projects through their entire lifecycle.[/FONT]
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Seeking a challenging position where I can use my people and technology management skills to help an organization maximize its return on IT and infrastructure investments.[/FONT]
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Core competencies include:[/FONT]
- [FONT=Garamond, serif]Team Leadership[/FONT]
- [FONT=Garamond, serif]Technology Integration[/FONT]
- [FONT=Garamond, serif]System/Network Security[/FONT]
- [FONT=Garamond, serif]IT Operations Management[/FONT]
- [FONT=Garamond, serif]Systems/Server Migrations[/FONT]
- [FONT=Garamond, serif]Technical Support[/FONT]
- [FONT=Garamond, serif]Network Design[/FONT]
- [FONT=Garamond, serif]Network Administration[/FONT]
- [FONT=Garamond, serif]Project Management[/FONT]
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Professional Experience[/FONT]
[FONT=Garamond, serif]Current Company[/FONT][FONT=Garamond, serif][/FONT][FONT=Garamond, serif]
– Tiny Island, Pluto[/FONT][FONT=Garamond, serif]
Aug 2011–Present[/FONT]
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Manufacturer of ice boxes with 400 employees across 5 moons and $300M in annual revenue.[/FONT]
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IT Manager[/FONT]
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Lead team of 6 technical professionals in all aspects of IT and telecommunications operations. Direct design, implementation, and management of network infrastructure, including servers, routers, switches, firewalls, access points, workstations, laptops, and thin clients. Oversee network performance monitoring. Craft IT strategies and identify improvement opportunities. Establish relationships with technology and telecommunications vendors. Coordinate all project lifecycle phases, including project planning, scheduling, scope development, and deliverables.[/FONT]
- [FONT=Garamond, serif]Orchestrated IT infrastructure design and build out of 520Kft[/FONT][FONT=Garamond, serif]2[/FONT][FONT=Garamond, serif] super facility in Tiny Island, Pluto to enable consolidation of 4 manufacturing sites. Managed $250K budget to procure hardware, establish secure enterprise connectivity, implement telephony platforms, offer wireless capabilities, upgrade all servers and workstations, and integrate all business systems from sales order processing and production scheduling to billing and order fulfillment with a SQL Server and Linux back-end.[/FONT]
- [FONT=Garamond, serif]Transformed company from a Wyse terminal environment into one with an up-to-date infrastructure.[/FONT]
- [FONT=Garamond, serif]Designed network architecture to interconnect 5 locations with servers, voice systems, and security solutions that earned an uptime performance record of over 98%.[/FONT]
- [FONT=Garamond, serif]Designed and led development and deployment of a network from scratch, and migration to updated Windows environments with IP address/subnet schemes for 7 vLANs restricted to specific device vendors.[/FONT]
- [FONT=Garamond, serif]Captured 15% in communications cost savings while increasing data and voice bandwidth by 50% through negotiation of Fiber/T1 and Voice contracts.[/FONT]
- [FONT=Garamond, serif]Coordinated research, selection, and implementation of a VoIP telephony system, physical security and surveillance systems, and video conferencing solutions.[/FONT]
- [FONT=Garamond, serif]Created and directed layout design for Cat6 and fiber cabling of new manufacturing facility.[/FONT]
- [FONT=Garamond, serif]Led Disaster Recovery of our Corporate Location in out Lunar Base following Hurricane Ice-storm that caused $3.5 Million in damages with a less than 72 hour turn-around to fully restore network operations.[/FONT]
- [FONT=Garamond, serif]Devised robust data backup and recovery strategy with redundant SANs and failover architecture that led to zero business disruptions.[/FONT]
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John Doe[/FONT]
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Page Two[/FONT][FONT=Garamond, serif]
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• [/FONT][FONT=Garamond, serif]
888.888.8888 • some@one.com[/FONT]
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Education & Credentials[/FONT]
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Western Governors University – Currently Attending[/FONT]
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Bachelor of Science Information Technology—Security – [/FONT][FONT=Garamond, serif]
Salt Lake City, UT[/FONT][/h]
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Stanly Community College – Currently enrolled for Aug to Sept 2014 Class [/FONT]
[FONT=Garamond, serif]VMware vSphere 5.1/5.5: Install, Configure, Manage[/FONT][FONT=Garamond, serif]
– Locust, NC[/FONT]
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Some College - Graduated 1900
A.S. Computer Information Systems[/FONT][FONT=Garamond, serif]
– Anchorage, AK [/FONT]
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Linkedin: [/FONT]
[FONT=Garamond, serif]http://www.espn.com/[/FONT]
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Current Certifications:[/FONT][FONT=Garamond, serif]
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CompTIA A+, Network +, and Security +, VCA-DCV[/FONT]
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Certifications Underway:[/FONT]
[FONT=Calibri, sans-serif] [/FONT][FONT=Garamond, serif]
CCENT/CCNA, MCSA, VCP 5.5[/FONT]
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Select Technical Proficiencies[/FONT]
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Platforms:[/FONT]
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Microsoft Windows, Windows Server, Apple OS X, Linux[/FONT]
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Tools:[/FONT]
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Microsoft Exchange Server, SQL Server, Terminal Server, System Center Essentials, Microsoft Office Suite, Teamviewer, Kaseya, Sonicwall, Barracuda, Symantec Backup Exec, Symantec Endpoint Protection, Ghost, Tiny Term, [/FONT]
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Hardware:[/FONT]
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Routers, Switches, Firewalls, Access Points, Servers, Workstations, Printers, PBXs, Cabling[/FONT]
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Networking:[/FONT]
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LAN/WAN, TCP/IP, DNS, DHCP, SNMP, FTP, vLAN, NAT, VPN, Active Directory[/FONT]
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Vendors:[/FONT]
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Cisco, HP, Microsoft, Kyocera, Xerox, Dell, Apple[/FONT]
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Professional References[/FONT]
- [FONT=Garamond, serif]3 references go here[/FONT]