My rant upon finding out about SANS upcharging for additional CISSP content...
I've been raking myself over the coals to find the best option for a training vendor in which to get the best bang for my buck related to a CISSP boot camp. I have basically been looking at Training Camp, Secure Ninja, SANS and ISI. I have both found and been provided positive feedback regarding all of the options. I have been inclined towards SANS based on their reputation - but frankly am getting no support from them in any respect. Other vendors have had sales reps, conversant in their offering, who were able to answer detailed questions and provide quotes and even "deal sweeteners" directly over the phone. With SANS I'm getting nothing but "check out our website for details.
So my rant is after finding out today that, not only is the SANS training the most expensive of the group, by a lot, that also extra content that I'd understood was included (On Demand bundle) is actually an "up charge" - bringing the total cost of the class (not including travel, accommodations, or testing vouchers - all things that other vendors were willing to toss in) to $5344!
Anyhow, this is my rant, posted on another forum. I'm shocked at what SANS is up charging for premium content when everyone else seems to be offering something that is bundled in.
Thanks Colin - your feedback echoes pretty much that which I've already received through other sources - individuals, very happy with SANS training - but also no exposure to the competing offerings to distinguish between the two. (Which makes logical sense - how many people would take 2 CISSP prep courses?)
Your mentioning of the On Demand bundle was both extremely helpful and even more discouraging. (I was unaware of the bundle until you mentioned it) After reading your message I checked the SANS website and received a bit of a shock. Without the on-demand bundle, the course tuition is already $4615 - about a thousand more than the price of other offerings. Adding the On Demand brings the total to a whopping $5244! This is up to 2k OVER quotes I've received from other vendors - which in some cases, beyond providing 6 days worth of courseware/instructor delivery, PLUS bundled premium content that they DON'T upcharge for, also include hotel accommodations or testing vouchers. I realize that not all courses are created equal - but I've also been focused on what seem to be the 4 most "tried and true" CISSP prep class vendors - and all have comparable positive feedback regarding the same body of (let's be honest here) non-technical content.
My budget for the whole shebang (including accommodations and later exam fee) is $5k. This is not set in stone, however I have to fight for the extra cost. I have really nothing to offer of substance to my management to legitimize a request to pay (much) more to go to SANS over any of the other 3 offerings out there - which as mentioned get relatively good reviews in their own right. I'm still without the ammo I need to sell SANS over the other offerings and feel I'm fighting the battle on my own, without support from SANS, all the while not even sold myself. I can't even use the angle that I'm taking a class taught by "the guy who wrote the book" as Eric Conrad is only teaching one more time on the east coast this year - in late December.
I work in the health care market and we actually have our expenditures scrutinized (unlike Government and military spending) and I'm starting to wonder if SANS is more interested in that market as I don't see how most in private/commercial organizations can absorb the cost difference based on the inarticulable "we're better just because we're better" marketing by SANS.
I apologize if this seems to be an anti SANS rant - it’s actually the opposite. I'm really very disappointed that absent something I can use to differentiate the SANS product, there is simply no way I'm going to be able to attend. Frankly the upcharge for the online content is probably the nail in the coffin. I can't believe that the most expensive CISSP prep course already is upcharging as well. I have attended many, many training classes, over a host of technical products, and technologies over the years. I've been self-studying for the CISSP for about 4 months now and have worked in INFOSEC as an engineer, analyst and team lead for 15 years across government, military, service provide, and health care environments. I cannot imagine what SANS offers that is that much better than other sources out there and SANS is not doing much to fill in the gaps.
Thanks again for your input.