scaredoftests wrote: » Look at the job listings for help desk in your area, what certifications do they want?
PlayMaker88 wrote: » Pretty much , but all are asking for previous experience
Fayz wrote: » Most help desk positions ask for A+ for sure and at times Network+, so i would go for those two. You could also maybe invest in an HDI certification if money is not an issue. Many will ask for experience on top of the certifications so experience is essential to landing the position. If you want to focus on the next MTA you could take the MTA 98-366 Networking Fundamentals.