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Re: Interview Question. I hope I was right.
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Re: Interview Question. I hope I was right.
The first thing I want for *any* issue is the error message. Most of the time, it'll tell you what the problem is, or at least point you in the right direction. If it was an account locked out error, obviously caps lock isn't the problem. If it's an authentication failed message, then yes, I'd check for caps lock, and also… -
Re: Interview Question. I hope I was right.
I would say "you actually don't work here anymore, but due to some error in payroll you've been receiving a check." Then, I would "just let things work out naturally". Your response was correct , always suggest cap locks first. If no luck, then dig deeper. No one wants you troubleshooting the network if it is a simple a… -
Re: Interview Question. I hope I was right.
You guys are all wrong the first questions is " Before I can assist you I will need your MasterCard or Visa number with expiration date and the 3 digit security code on the back" After they give it to you you tell them you are putting them on hold while you log on to Amazon.com All kidding aside - sounds like a good start…
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