This is one comes to my mind:
It's not so much that what I did was brilliant, because it wasn't. To me, the following story was really a watershed moment in terms of making a paradigm change from being always reactive to becomming proactive:
So we had a school that was moved to a set of temporary buildings. They were connected to our LAN via a Cisco Aironet 1300 series wireless bridge. We had some issues in the first few months with the bridge going down due to environmental conditions. I decided I wanted to know when the bridge went down before I got a call. I downloaded [EMAIL="[email protected]
[/EMAIL], a pretty simple tool, and told it to periordically ping the IP address of an IP phone at the school. If the phone failed to reply, [EMAIL="[email protected]
[/EMAIL] was to email me with a notification.
The campus front office thought I was a wizard when I showed up to resolve the issue before they even called me.
I'm curious to hear everyone's story.