Tips for an intern

PupilPupil Posts: 168Member
First time poster, long time lurker. I've benefited a lot from this site and finally decided to register. So, I will begin by saying thank you all for your contributions to this site. A lot of excellent content on here that I've taken advantage of to help me learn more about IT and land my first IT job.

About me. I am an IT student starting an internship next week. The position is for help desk. I was wondering if you had any advice or tips on making the most out of this opportunity and setting a good, lasting impression?

Thanks

Comments

  • Asif DaslAsif Dasl Posts: 2,116Member ■■■■■■■■□□
    Welcome first of all!!

    1. Dress well.
    2. Have 2 ears and 1 mouth i.e. listen more than you talk.
    3. Speak up when you have a question - but not all the time.
    4. Research anything which you don't know - which could be a ton of stuff but that's how you learn!

    Good luck!
  • santaownssantaowns Posts: 366Member
    The above is great advice. I would also say to not say you know part of your training until you know you can do it by yourself with the CEO over your shoulder. Second advice is to get to that point in your training as fast as you possibly can. Don't fake knowledge you either know it, or you will find out asap, there is I don't know in IT. Google is your best friend, Windows sucks so much that someone else has had the same problem years before and lucky for you Google can find it.most of all enjoy it learn as much as you can and good luck to you.
  • sigsoldiersigsoldier Posts: 136Member ■■■□□□□□□□
    Make as many connections as you can!
  • Jon_CiscoJon_Cisco Posts: 1,773Member ■■■■■■■■□□
    Once your comfortable with the people you work with ask them to be exposed to new stuff.
    Ask intelligent questions. If the answer pops up as the first option in Google you do not want to ask your coworkers.
    Ask question about the process not the specific answer. You want to engage in conversation and convince someone you are worth teaching.

    Good Luck!
    Welcome to the site.
  • jdancerjdancer Posts: 482Member ■■■■□□□□□□
    1. Be the first one in the office.
    2. Be the last one to leave the office.
  • jvrlopezjvrlopez Posts: 911Member ■■■■□□□□□□
    1) Be willing to learn. Don't put too much stock in your studies vs. the employees' experience.
    2) Be willing to admit your shortcomings. Don't say you know a technology or skill if you don't just to save face. They'll be able to pick up on it. Had an intern say they were familiar with web traffic but didn't know what a GET or a POST was. Knew she was lying then.
    3) Be graceful and thankful for the opportunity.

    Follow the above and you'll be tasked to shadow for the cool stuff as opposed to fetching coffee and making copies.
    And so you touch this limit, something happens and you suddenly can go a little bit further. With your mind power, your determination, your instinct, and the experience as well, you can fly very high. ~Ayrton Senna
  • PolynomialPolynomial Posts: 365Member
    jdancer wrote: »
    1. Be the first one in the office.
    2. Be the last one to leave the office.

    I'd argue this is meaningless tbh.
  • NetworkingStudentNetworkingStudent Posts: 1,400Member ■■■■■■■■□□
    8 things you must do when starting a new job


    Tips when starting a new job
    When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened."

    --Alexander Graham Bell,
    American inventor
  • DoubleNNsDoubleNNs Posts: 2,013Member ■■■■■□□□□□
    jvrlopez wrote: »
    1) Don't put too much stock in your studies vs. the employees' experience.

    What do you mean exactly?
    Goals for 2018:
    Certs: RHCSA, LFCS: Ubuntu, CNCF CKA, CNCF CKAD | AWS Certified DevOps Engineer, AWS Solutions Architect Pro, AWS Certified Security Specialist, GCP Professional Cloud Architect
    Learn: Terraform, Kubernetes, Prometheus & Golang | Improve: Docker, Python Programming
    To-do | In Progress | Completed
  • SteveFTSteveFT Posts: 149Users Awaiting Email Confirmation
    Polynomial wrote: »
    I'd argue this is meaningless tbh.

    I'd have to disagree with it being meaningless. In my opinion, you benefit from this twofold. Generally speaking, you get better at doing things by doing them more often. Also, people will take notice of your extra effort. You don't have to do this forever, but it is a good starting off.

    I recently changed over to IT. I would show up an hour early and leave an hour late for my first six months. Those 2 hours of extra work a day greatly benefited me. I went from knowing very little, to being a fairly knowledgeable member of the team. I didn't stay late every day, but if I didn't, it was because I was home researching an issue.
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