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attina wrote: It's difficult not to take things personally, but the reality is that the people you are dealing with are probably upset over something else and not necessarily with you. I work help desk and there are people who call mad all the time because they have work to do and they aren't getting online. I can't always help them right away and that makes them even angrier. What I do to deal with stress is roll it off my back. They are not angry with me. They are angry with themselves for not having a back up plan to do their work. They are angry with technology not functioning as it promised to. They are angry with their bosses who are going to get angry with them. They are angry with their IT dept. who has locked them so far out of their PC's that no one can help them when they are out of town. Etc Etc. Next time you are stressed out...try to break it down. Are they really angry with you or is there a possibility they got in a fight with their spouse/kids that morning before work? Maybe they spilled their coffee on the way in that morning. Maybe their alarm didn't get to go off in time and they had to skip their shower which set their morning in a different direction. Think about the times that has happened to you. I am sure you were a little less nice to some people also. I have a lot of problems outside of work too and my way of dealing with it is if I can't change the situation at this given moment in time, then I am going to put it aside. There is no point in getting worked up about something that I am in no position to fix or change anyway. The reason this is mind over matter is because it is within the power of your mind to decide how hard you are going to let something bother you. The harder you let it bother you, the more stress you feel. Don't bury it, just "release" it.
drainey wrote: I'm with GermanGiant, nothing like a few rounds of Unreal 2004 to relieve some stress. Of course the gym's a good bet, or a beer and a game of pool with a good buddy, or even just cranking up some blues on the stereo and veggin' out can make a huge difference.
gatekeeper wrote: Anybody having emotional issues? If so is it connected with with your work and what have you done about it. I try not to get personnel with people on my job I also try to stay focused on my work but for me this is easy said than done, I have met and worked with all types of people in the I.T. field over the years but sometimes I feel a lot of stress and I'm having trouble getting rid of it. Also going back to school for another cert.
forbesl wrote: "Grant That I May Not Criticize My Neighbor Until I Have walked a Mile in His Moccasins"- Native American aphorism
gatekeeper wrote: Thanks for the feed back, i'm in recovery and i have been clean and sober for seventeen years one day at a time . writeing about my personnel expirence/history in Private, and talking with a profesional has helped me feel better about my self and life in general ...
gatekeeper wrote: i have learned to let people be who they are even if i don't agree with them
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