Virtual Paging Service Ideas?
Does anyone know of or is currently using a virtual paging service for their IT department?
Basically when people call the IT extension before or after work hours(9 to 5, Monday - Friday) and leaves a voicemail we want to receive a notification in the form of a text message to our phones displaying what was said in the voicemail.
Thanks.
Basically when people call the IT extension before or after work hours(9 to 5, Monday - Friday) and leaves a voicemail we want to receive a notification in the form of a text message to our phones displaying what was said in the voicemail.
Thanks.
Comments
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paul78 Member Posts: 3,016 ■■■■■■■■■■I like xMatters - Mass Notification, IT Alerting & Mobility | xMatters, inc. | xMatters, inc. if you are looking for a commercial enterprise solution.
There is also an open source solution called OpenNMS - OpenNMS | The OpenNMS Project which I looked at a few months ago. It looked promising but I didn't play around with it much.
BTW - in the past - we just setup a voicemail box that just sends an email to an on-call group. That was a very simple but effective solution. -
phoeneous Member Posts: 2,333 ■■■■■■■□□□