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[Resume Review] Please chime in on this resume. I'm 19 looking for a perm IT job.
Younggbon
Registered Users Posts: 3 ■□□□□□□□□□
KOBON ANDREW ROSETTA
555 swag way San Jose, CA 95119 (40
-555-5555 IpopXannies@fakemail.mail
SUMMARY
- Accomplished computer technician with both, helpdesk and hardware support experience. Possesses knowledge of networking, web development, mobile app development, and technical writing.
CERTIFICATION: Rackspace CloudU
TECHNICAL SKILLS
- Operating Systems: Microsoft Windows XP/7/8, Macintosh OSX, iOS, Android, Debian Linux/Ubuntu Server
- Software Applications: Microsoft Office Suite, Adobe Creative Suite, Citrix Xenapp, Cisco WebEx/Jabber/Agent, Virtual Machines
- Networking: LAN/WAN, TCP/IP, VPN
- Programming Languages: HTML, CSS, JavaScript
EMPLOYMENT HISTORY
Deployment Helpdesk Analyst, swaggy law firm 3/12/2014 — Present
Palo Alto, CA
- Provide daily technical support for e-mail, network, connectivity, telecommunications, and system maintenance.
- Assist with the backup of user data, utilizing Box cloud storage and local custom backup utility for deployment project.
- Assist hundreds of users with changing their password for company-wide Active Directory project.
- Image operating systems and user-configure laptop and desktop computers.
- Draft step-by-step knowledge-bases for end-users on configuring and using software, and training individuals one-on-one using the written tutorial.
Technology Specialist/ Office Furniture Installer, office installation place 1/12/2013 — 3/14/2014
Oakland, CA
- Set up company wireless network and software installation.
- Created company’s official business website.
- Report to various jobsites to install, transport, and repair commercial office furniture such as cubicles, filing cabinets, desks, chairs, monitor arms, etc.
Deployment Hardware Technician, staffing company 5/1/2013 — 6/20/2013
San Jose, CA
- Troubleshoot software and hardware issues on Apple iMacs, MacBook pros, MacBook Airs, and iPads.
- Worked as part of a team that imaged hundreds of new Apple product.
- Helped create an inventory database using bar-codes in Microsoft Excel.
EDUCATION
- West Valley College, Saratoga, CA Anticipated 2015
Associate of Arts, Information Technology (Part-time online class concurrent with employment)
555 swag way San Jose, CA 95119 (40
-555-5555 IpopXannies@fakemail.mailSUMMARY
- Accomplished computer technician with both, helpdesk and hardware support experience. Possesses knowledge of networking, web development, mobile app development, and technical writing.
CERTIFICATION: Rackspace CloudU
TECHNICAL SKILLS
- Operating Systems: Microsoft Windows XP/7/8, Macintosh OSX, iOS, Android, Debian Linux/Ubuntu Server
- Software Applications: Microsoft Office Suite, Adobe Creative Suite, Citrix Xenapp, Cisco WebEx/Jabber/Agent, Virtual Machines
- Networking: LAN/WAN, TCP/IP, VPN
- Programming Languages: HTML, CSS, JavaScript
EMPLOYMENT HISTORY
Deployment Helpdesk Analyst, swaggy law firm 3/12/2014 — Present
Palo Alto, CA
- Provide daily technical support for e-mail, network, connectivity, telecommunications, and system maintenance.
- Assist with the backup of user data, utilizing Box cloud storage and local custom backup utility for deployment project.
- Assist hundreds of users with changing their password for company-wide Active Directory project.
- Image operating systems and user-configure laptop and desktop computers.
- Draft step-by-step knowledge-bases for end-users on configuring and using software, and training individuals one-on-one using the written tutorial.
Technology Specialist/ Office Furniture Installer, office installation place 1/12/2013 — 3/14/2014
Oakland, CA
- Set up company wireless network and software installation.
- Created company’s official business website.
- Report to various jobsites to install, transport, and repair commercial office furniture such as cubicles, filing cabinets, desks, chairs, monitor arms, etc.
Deployment Hardware Technician, staffing company 5/1/2013 — 6/20/2013
San Jose, CA
- Troubleshoot software and hardware issues on Apple iMacs, MacBook pros, MacBook Airs, and iPads.
- Worked as part of a team that imaged hundreds of new Apple product.
- Helped create an inventory database using bar-codes in Microsoft Excel.
EDUCATION
- West Valley College, Saratoga, CA Anticipated 2015
Associate of Arts, Information Technology (Part-time online class concurrent with employment)