ITIL - APMG Proctored Exam

staple73

Hi,

Have just completed approximately 25 hours of study for ITIL Intermediate Service Operation.

I completed the sample papers and got 80% in each.

The great thing about the exam papers is this the following:

1, you can lay the scenario next to the questions (side by side)
2, You can write on the answer sheet with a positive or negative for each statement
3, look at your notes and deduce the 5,3,1, & 0 point answers

I took my APMG proctored exam yesterday and sadly failed with a 50% mark. I found it really difficult as I couldn't use any of the techniques above. With in minutes I felt stressed and on the back foot. My previously successful strategy was out of the window! It doesn't help knowing that if you fail it is going to cost approximately £200 to complete the exam again.

Does anyone have a technique they would like to share that helps with these remote proctored (online) exams.


Much appreciated - Lee

Claire Agutter

Hi Lee

Sorry to hear you had a disappointing result - we use online exams for all of our intermediate delegates and get some great results, so it's not insurmountable.

You do need to hold a bit more information in your head with the online exams, so make sure you get to the essence of the question to help you find that key information - what's it asking? what syllabus section is it linked to? what supporting evidence might you need?

It's a while since I've done an online exam so hopefully some others with more recent experience will be along to help soon.

Kind regards

Claire

staple73

Thanks Claire that's comforting to know.

I'm hoping the experience of doing it once will be enough. At least I know what to expect now, albeit at a cost.

Thanks again - Lee