Which is correct: "troubleshooted" or "troubleshot"?

Been in the IT arena for quite a few years now and I've heard both of these terms. I'm updating my resume, and am curious as to which term is actually correct. I prefer troubleshooted, but I feel that non-IT folk (HR perhaps) would see this as incorrect. Any input on this?

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MTciscoguy

Troubleshoot, is the process of tracking down a problem, Troubleshot, would imply you have tracked the problem down and corrected. I don't use the term Troubleshooted, unless in the context example: "So and So Troubleshooted the router configuration problem" I would be more inclined to say, "So and So Troubleshot the router configuration problem".

srabiee

I have always been told by IT professionals that the correct term is "troubleshot."

But according to Dictionary.com, they are both correct:

:

Troubleshooted | Define Troubleshooted at Dictionary.com

aftereffector

I go to great lengths to avoid using either if I can avoid it, but if I am forced to, I will use "troubleshot" for the past tense. It just seems odd to say "troubleshooted" - I wouldn't say "I went to the range and shooted 250 rounds".

cyberguypr

In my book "troubleshooted" also sounds awful and I would never use it. When I doubt you can go "was responsible for troubleshooting..." or "performed troubleshooting of XYZ..."

colemic

Troubleshot. I've actually been complimented on a resume because it said troubleshot, and the vast majority, if not all of the other candidates said troubleshooted.

jibbajabba

I do sometimes feel like I am being trouble-shot

d4nz1g

"Problem solved" hahahaha

it_consultant

The past tense of "shoot" is "shot". Troubleshoot is one of those words that made it into the lexicon and then into the dictionary because it was used in industry. Most properly it would have started as two separate words; I am going to trouble shoot a problem. Then we began hyphenating it; I will trouble-shoot a problem. Then it just became plain old; I will troubleshoot the problem. That is the nice thing about English, do it wrong long enough and it becomes right.

N2IT

@IT Consultant - Funny stuff but true nonetheless