OfWolfAndMan wrote: » Learn the functions of the hardware. Get to know the common troubleshooting steps in situations. Get to know the basics of networking equipment and classful network addressing. Get to know your different types of printers (Probably my least favorite part of this material). Learn what the command prompt commands' purposes are. Get a feel for the helpful utilities required (Task Manager, msinfo32, msconfig, dxdiag, device manager, etc) and get to know the general purpose of each one. These are just a few things. Go with what's said above. Read through Mike Meyers' book, look through the exam objectives and get to know your PC as if it were your least favorite sibling (In a good way of course )