Conflicting RCV material

deseipel

Hi there, first post. I've been studying the RCV material for probably 2 months now and I have a question about some conflicting information in my study materials. I've emailed Axelos already and no response.

one of my course materials says that
"updated service portfolio is an output of service strategy"

while in my study book, it states
"The clearest set of outputs from ST are to SO and ...These outputs include: Updated Service portfolio and service catalogue."

Which is it?

Claire Agutter

Hi deseipel

The answer here is 'both'. As you know, the service portfolio is 'owned' by the service strategy lifecycle stage but used and updated all the way through the service lifecycle.

Service strategy would update the portfolio - for example when a service is chartered. Service transition could update the portfolio for example when a transition has been completed a service is deemed to be live.

Kind regards

Claire