Desktop Support vs Datacenter Technician

youssef350

Hi all,

I'm currently in a huge dilemma, I have been working for 4 months as a desktop support technician for a company. I work with AD, Exchange, Image laptops etc. I love this job and have no issues working for Help Desk. I recently received a job offer for one of the largest cloud computing companies to work for one of their Data centers. The job description is Data center tech deployment team so basically I will be deploying hosts and wiring up their switches with fiber, maybe some configurations work. My question is would I be taking a step back or would this experience be valuable for someone trying to move up in the I.T world. The Data center job pays alot more but money is not my main concern. Please advise on what route to take.

gc8dc95

Probably need to see a job description to better judge. Depends on if it is just racking equipment and making connections, or actually administering the systems.

youssef350

I think it will start out just racking equipment/connections. They told me It's great if i want to get into networking in the future.

DoubleNNs

Depending on the datacenter, the datacenter role might give you more exposure to different hardware and different aspects of IT overall. But if you're responsibilities are spread thin, w/ the largest portion being racking & stacking and plugging/unporting cables, you'll probably have a harder time maintaining technical skills.

the_Grinch

I'd go for it. Sure you are racking and plugging in equipment, but they have teams that do all sorts of things that you could eventually move too.

Priston

Do you want to get into networking or do you want to stay with system administration?

If you want to get into networking, starting at layer 1 can be helpful. Just be aware it might require a lot of manual labor. If your lucky it won't be 100% rack and stack. It will be ~75% rack and stack and ~25% technical.