What Path To Take

ally_ukally_uk Member Posts: 1,145 ■■■■□□□□□□
HI Guys i'm 20 years old and from the Uk

I have now aqquired 2 years help desk support supporting over 200 users

I have knowledge in the following areas

Hardware - Building computers installing devices Upgrading and error fixing

Software - Supporting users resolving problems performing upgrades

Programming - HTMl knowledge , VB Knowledge, and some Javascript

Basic Networking Knowledge

Installing Network cards assigning a computer to a domain sharing devices configuring protocols etc

I want to progress further in my career

I have recently completed a 2 year helpdesk apprentiship in supporting users

Have started ready up on the MCDST and N+ seems pretty straightforward altho the OSI seven layer model is a mind bender lol

Is this the right path to take a freind said to me to eventually get a CCNA or MCSE

advice is welcome
Microsoft's strategy to conquer the I.T industry

" Embrace, evolve, extinguish "


  • Ricka182Ricka182 Member Posts: 3,359
    I would say yup. You're not rushing in, instead gaining valuable expeience. Also, by keeping you're education up to date, that makes you more marketable as well. Which is more like what you want to do, CCNA or MCSE?
    i remain, he who remains to be....
  • ally_ukally_uk Member Posts: 1,145 ■■■■□□□□□□
    Eventually would like to go down the MCSE Path and i will also complete the CCNA

    I'm thinking of taking the MCDST exam soon i have already done a few practice exams and have killed them lol

    Then N+ will follow

    this a good route?
    Microsoft's strategy to conquer the I.T industry

    " Embrace, evolve, extinguish "
  • OpiOpi Member Posts: 127
    because you did a lot of helpdesk support MCDST , will not be such a big deal for you, but its good to have on your resume i think.

    N+ is a good entry level networking cert, start with that followed up by CCNA.
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