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Check my Resume please

Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
Hey guys: I will be graduating by the end of august and have started working on my resume. Please check it and offer some advices. Note that I don't have lot of certifications for now, but i will be getting CCNA and security+ by the time i am done with my degree.

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    JohnnyUtah41JohnnyUtah41 Member Posts: 34 ■■□□□□□□□□
    Skynet9 wrote: »
    Hey guys: I will be graduating by the end of august and have started working on my resume. Please check it and offer some advices. Note that I don't have lot of certifications for now, but i will be getting CCNA and security+ by the time i am done with my degree.

    techexam.docx - DocDroid

    if you graduate college..then forget putting high school on there...my 2 cents. anyone else?
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    Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
    if you graduate college..then forget putting high school on there...my 2 cents. anyone else?

    thanks...but i think its important to put that u have high school diploma and not ged...i guess anybody else? :/
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    JamesKurtovichJamesKurtovich Member Posts: 195
    I'd probably move the Wireshark experience to another line. It sounds like you're saying "Packet Capturing Methods" is a programming language.
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    nsternster Member Posts: 231
    I think it is too cluttered, I would remove High school and the Queen's college. Once you have a Bachelor's, High school or GED is irrelevant

    Work on the spacing and the alignment. All the dates aren't aligned, they aren't in the same format, the sub categories aren't aligned either. Also the dots are different thicknesses

    Qualifications-wise I'd rearrange it, put key words in there (ie put Windows XP, 7 and 8 instead of Windows OS 2000 to Windows 8 ) also Windows 2000 isn't really worth mentioning unless you have server experience with it

    I prefer and instead of &

    Writing could be improved as well, use the same tense everywhere, use action words, knowledge of something is not a job task.

    I would put a new line for each Category example:
    Education
    NYC College
    and not
    Education NYC College

    All in all, there is things to be improved, upload a new version once you implement a few thing others and I suggest
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    robSrobS Member Posts: 67 ■■□□□□□□□□
    Experience flips from 1st to 3rd person and back repeatedly. Annoys me intensely.

    Some of the spacing looks a little off but that could be the html rendering where you've shared it. Generally fairly easy to read in one pass so plus points for that.

    I can't comment on technical skills/experience.
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    Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
    I worked more on it...and this is the latest version. The jobs I am currently looking are titled as "computer specialist, "IT technician", computer help desk" , "IT assistant".

    First Job Description:
    Knowledge of:
    Windows Server 2008/2012 R2; Windows 7, 8 Operating System
    Microsoft Group Policy Management and Forefront Identity Manager
    Exchange 2010/2013
    Mobile Device / Smart Phones
    TCP/IP, Ethernet Networking, Extron Hardware
    Symantec Ghost Imaging, DeepFreeze, Malware Removal


    Second Job Description:

    Key responsibilities include, but are not limited to:
    - Responds to inquiries from telephone, email, and walk-ins by troubleshooting, determining course of action, and either resolving or escalating the problem when appropriate.
    - Remotely assists users with technology problems that include, but are not limited to, CUNYfirst Portal and applications, CUNY Portal, Blackboard, Degreeworks, ePermit, and LDAP issues throughout the University campuses.
    - Follows standard Service Desk operating procedures, accurately logging troubleshooting issues using Track-it! and Oracle tracking software.
    - Monitors email and tracking software for service requests forms such as new staff, VPN access, IP Printer setup and presentations, among others.
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    nsternster Member Posts: 231
    PDF might be easier for people

    Space it out a bit, you have a white space at the bottom yet it's crowded up top. Work on the details, that 08/10 is not aligned like the rest, at one point you write 4/2015 and another 04/2015. I personally prefer April 2015 as it kind of feels weird to be switching from mm/yy to mm/yyyy. In some lists you finish with "and [last item]" while others you don't bother with the "and"Switching between tenses again (installs vs configuring). The objective just doesn't feel right.

    There is no real reason to advertise "Windows OS 2000", I'd much rather see Windows XP, Vista, 7 and 8, bonus points for getting keywords out of it. You ask HR to find someone who is good with Windows XP, you wouldn't be found
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    Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
    nster wrote: »
    PDF might be easier for people Space it out a bit, you have a white space at the bottom yet it's crowded up top. Work on the details, that 08/10 is not aligned like the rest, at one point you write 4/2015 and another 04/2015. I personally prefer April 2015 as it kind of feels weird to be switching from mm/yy to mm/yyyy. In some lists you finish with "and [last item]" while others you don't bother with the "and"Switching between tenses again (installs vs configuring). The objective just doesn't feel right. There is no real reason to advertise "Windows OS 2000", I'd much rather see Windows XP, Vista, 7 and 8, bonus points for getting keywords out of it. You ask HR to find someone who is good with Windows XP, you wouldn't be found
    Thank you very much!! The reason there is white space at the bottom is because I am still considering to add more skills at the bottom. I changed dates, although i am having problem understanding your point about "(installs vs configuring)". Please elaborate more on that. I used the word "configuring" just once and i was going to ask later on that how should i expand that sentence, "Configuring computer networks" as you said it doesn't sound right. Also what other keyboards i can use/replace under qualifications? My 3rd listed experience, I feel like i should add more. Included this time in pdf format.hope spacing and the alignment is not messed up.
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    aspiringsoulaspiringsoul Member Posts: 314
    Yeah, once you have a bachelor degree, a high school diploma or equivalent education is assumed. Just list the college experience under education.
    Education: MS-Information Security and Assurance from Western Governors University, BS-Business Information Systems from Indiana Wesleyan University, AAS-Computer Network Systems - ITT Tech,
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    Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
    Yeah, once you have a bachelor degree, a high school diploma or equivalent education is assumed. Just list the college experience under education.

    You mean list education first and than experince? I thought it was the other way?
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    cruwlcruwl Member Posts: 341 ■■□□□□□□□□
    " Installs and administrative support computer software’s such as DeepFreeze, Norton Ghost and Window group policies."
    - Missing an S on windows

    "Assistant in maintaining, organizing and troubleshooting all computers (Macs and PCs) and Windows Servers including
    administrative offices, classrooms, mobile carts and Teacher center."
    - 2 lines above this one you use assist, do you mean assist instead of assistant??

    "Installs or repair Windows computers with standardized applications and networking software"
    - What standard apps and software? I prefer to list explicitly what was used.

    "Assists users to resolve problems operating all hardware including desktop, hardware, printers and smart boards"
    - Remove hardware after desktop, or explain further??

    office 2011?? did you mean 2010 or 2013?
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    nsternster Member Posts: 231
    Office 2011 is the Mac version

    I meant the tenses, as in Installing vs Installs. You have to keep the same tense.
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    Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
    Thanks a lot nster, cruwl and others, you guys have been great help. I would continue to work more on it and in the meantime, i have prepared my cover letter. So if you guys can quickly tell me if i am on the right track, would greatly appreciate it.
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    srabieesrabiee Member Posts: 1,231 ■■■■■■■■□□
    Some quick thoughts:

    The Objective section should be deleted and replaced with a competent professional summary. Objective sections are redundant and serve little purpose. I will link you to a document regarding how to write a professional summary. Google is also a good resource on this.

    With a lack of professional IT experience, you may want to list the Education and Certifications sections before the Experience section.

    No need to list a description of your degree. Simply list "Bachelor of Science - Computer Information Systems" and include the expected graduation date. If you have a minor, list that as well. Associates degree should also be listed, if applicable.

    The Qualifications section should be integrated into the rest of your resume and then this section should be deleted. You could use some of this info in your professional summary and/or education sections.

    Within the professional experience section, each job description should begin with a high-level overview of your daily duties and responsibilities, and then use bullets to highlight special achievements, projects, promotions, etc. I will link you to a resume that's a great example on how to format and write this properly.

    You did a good job of beginning each bullet in the experience section with an action verb. Make sure all action verbs are written in the past tense, and try to write as academically as possible.

    This is an excellent resume guide with example resumes, a huge list of action verbs, sample summaries, etc:

    http://www.filedropper.com/resumeguide

    This thread contains a fantastic example of a properly formatted and written resume (ptilsen's resume):

    Resume time

    Feel free to work on some of these suggestions and re-upload in PDF format for further assistance. I'm sure you will continue to get plenty of feedback from forum members. icon_thumright.gif
    WGU Progress: Master of Science - Information Technology Management (Start Date: February 1, 2015)
    Completed: LYT2, TFT2, JIT2, MCT2, LZT2, SJT2 (17 CU's)
    Required: FXT2, MAT2, MBT2, C391, C392 (13 CU's)

    Bachelor of Science - Information Technology Network Design & Management (WGU - Completed August 2014)
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    Skynet9Skynet9 Member Posts: 83 ■■□□□□□□□□
    srabiee wrote: »
    Some quick thoughts:

    The Objective section should be deleted and replaced with a competent professional summary. Objective sections are redundant and serve little purpose. I will link you to a document regarding how to write a professional summary. Google is also a good resource on this.

    With a lack of professional IT experience, you may want to list the Education and Certifications sections before the Experience section.

    No need to list a description of your degree. Simply list "Bachelor of Science - Computer Information Systems" and include the expected graduation date. If you have a minor, list that as well. Associates degree should also be listed, if applicable.

    The Qualifications section should be integrated into the rest of your resume and then this section should be deleted. You could use some of this info in your professional summary and/or education sections.

    Within the professional experience section, each job description should begin with a high-level overview of your daily duties and responsibilities, and then use bullets to highlight special achievements, projects, promotions, etc. I will link you to a resume that's a great example on how to format and write this properly.

    You did a good job of beginning each bullet in the experience section with an action verb. Make sure all action verbs are written in the past tense, and try to write as academically as possible.

    This is an excellent resume guide with example resumes, a huge list of action verbs, sample summaries, etc:

    http://www.filedropper.com/resumeguide

    This thread contains a fantastic example of a properly formatted and written resume (ptilsen's resume):

    Resume time

    Feel free to work on some of these suggestions and re-upload in PDF format for further assistance. I'm sure you will continue to get plenty of feedback from forum members. icon_thumright.gif

    Great tips...would surely follow them. Do send me link for professional summary as i will need it. My current summery falls under "objective" and not under professional summary so i will have to redo it entirely.

    btw, how is this?

    "Accomplished technical and knowledgeable person with over two years experience as an computer technician (specialist)? for the department of education (DOE). Keen problem problem solving, and analytical Skills. Excellent communication and presentation capabilities. Looking to secure a responsible career opportunity, where i can fully utilize my training and management skills, while making a significant contribution to the success of my Company" (institution)? if applying in college/university.

    Also any thoughts on cover letter plz? its in post #14.
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    srabieesrabiee Member Posts: 1,231 ■■■■■■■■□□
    The link is at the bottom of my post. It's called "Resume time"
    WGU Progress: Master of Science - Information Technology Management (Start Date: February 1, 2015)
    Completed: LYT2, TFT2, JIT2, MCT2, LZT2, SJT2 (17 CU's)
    Required: FXT2, MAT2, MBT2, C391, C392 (13 CU's)

    Bachelor of Science - Information Technology Network Design & Management (WGU - Completed August 2014)
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    srabieesrabiee Member Posts: 1,231 ■■■■■■■■□□
    Begin by saying "Accomplished IT professional..." It sounds better that way.

    I wouldn't mention "two years" in the professional summary, as that isn't a lot of experience and you don't want your lack of experience to be the first thing that a hiring manager reads. Once you get 4 or 5+ years of professional IT experience, you can mention that in the summary.

    Avoid the language "looking to..." and avoid personal pronouns. This is the sort of stuff you'd find in an Objective section, and again, Objectives serve little to no purpose. Look at ptilsen's resume and see how he constructed his professional summary. You want to follow the same kind of writing style.

    Sorry, I'm not an expert at cover letters. If I had a good one to share with you I would. I need to go back and work on my own, actually.
    WGU Progress: Master of Science - Information Technology Management (Start Date: February 1, 2015)
    Completed: LYT2, TFT2, JIT2, MCT2, LZT2, SJT2 (17 CU's)
    Required: FXT2, MAT2, MBT2, C391, C392 (13 CU's)

    Bachelor of Science - Information Technology Network Design & Management (WGU - Completed August 2014)
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