Hi all,
First time posting. This seems like a great community! Hope you can provide some guidance here.
So I've been working at my company's Help Desk for 3 years, and don't really have any training other than on-the-job Windows troubleshooting. My colleague, who was recently promoted to tier-2 support, took an MCSA boot camp, which prepares you for the 70-680 and 70-686 exams. It's intense and runs from 8am-8pm every day for 5 days. Thinking that I'd be able to power through it, I signed up and my boss approved. Now I'm terrified that I may have bitten off more than I can chew! The course includes a free exam voucher, so I'm not terribly worried about failing, but I am concerned about not being able to follow along in the labs.
Here's the course outline:
MCSA Windows 7 Boot Camp for Desktop Administrators at Global Knowledge Canada
My question is: for someone who hasn't taken any other certs like A+, Network+ etc. What should I be doing to prepare myself for this course and the exams?