Resume Review PC Technician A+

mr.comfortably

Hello Community, I will be taking my 801 A+ on May 1st, 2015. I am trying to change career fields so I need a bit of help fine tuning my resume to target job positions as a PC technician, Desktop Support and Help Desk positions. I was an aircraft electrician in the air force and have a strong sales background. My future goals is to be a software developer in time. Thank you, Patrick (mr.comfortably)Patrick Torres Resume 2015.doc

srabiee

NEVER post your personal info on the public Internet in this manner. I suggest you take your resume down immediately and strip it of all PII before re-uploading it.

mr.comfortably

Thank you, updated

Cyberscum

I would start by adding computer related duties to the resume. As is you could land a sales job easy, but I don't see any computer related info in the resume. Also maybe use bullets in the second section, it seems like a run on sentence instead of blurbs.

SoCalGuy858

Given your lack of IT-related experience, your A+ should be front and center once you achieve it -- not buried at the bottom. You've also got two different fonts in play. Clean up the formatting a bit and you should be good to go.

srabiee

Your resume formatting isn't bad, however you may be able to make more efficient use of white space by utilizing a different format or template. Also, with your lack of IT experience, you may want to condense your resume down to a single page. I would reserve multiple page resumes for those who have extensive IT experience.

The Objective section should be deleted. Objective sections are redundant and serve little purpose. The professional summary should remain but should be written in paragraph form. I will link you to a document regarding how to write a professional summary. Google is also a good resource on this.

You should create a Certification section under the Education section and list your certification(s) there.

No need to list college courses. It just takes up precious white space. Listing your degree is good enough.

The Skills & Abilities section should be integrated into the rest of your resume (Professional Summary, Experience, and maybe your cover letter) and then this section should be deleted. Again, you want to try to get this resume down to a single page for now.

References should not be listed on your resume, nor should you include something like "References available upon request." References are implied. If the hiring manager wants them, they will specifically ask for them.

Within the professional experience section, each job description should begin with a high-level overview of your daily duties and responsibilities, and then use bullets to highlight special achievements, projects, promotions, etc. I will link you to a resume that's a great example on how to format and write this properly.

I would recommend expanding on your experience as much as possible as it relates to IT and the specific job that you are applying for. You want to highlight your IT experience and skills as much as possible. This should be the focus of the resume in each past position. You may need to sit down and brainstorm a bit to remember anything that you accomplished in the past at each job that relates to IT. Even if it was something as simple as helping a co-worker configure settings in Windows, that's still IT expertise being used on the job. (and would directly relate to a helpdesk position)

In your Experience section, make sure each sentence/bullet begins with an action verb, and vary your language as much as possible. For example, don't use "created" excessively, or twice in a row. You could use "created" in one sentence, and then "devised" in another. Also, make sure all action verbs are written in the past tense for consistency. I personally write my current position in past tense as well, but you could also use present tense for the existing position.

This is an excellent resume guide with example resumes, a huge list of action verbs, sample summaries, etc:

http://www.filedropper.com/resumeguide

This thread contains a fantastic example of a properly formatted and written resume (ptilsen's resume):

Resume time

I have more suggestions, but I don't want to overload you. Consider using ptilsen's resume template. A lot of forum members use that template (including myself) and have had very good results from it. Once you work on some of the aforementioned suggestions, re-upload your resume and I'm sure you will get further feedback.

mr.comfortably

Srabiee,

That is incredible advice. Thank you very much!