Really really confused
I've been looking for a new job since I've stayed for a computer retail store as technician for over six months. Before that I was quite aware that I lacked experience, but now after sending many many cvs for level 1 tech support, I haven't even got any phone calls. That's even worse that before I started to work for the retail store. Before the store, I could at least get some calls for phone interviews. Really really confused and frustrated, what should I do? Get more certs? CCENT and mayby some server certs?