Intermediate training recommendation needed

I am looking for a good online training resource for the intermediate exams. I bought one package and its not to hot. I did it based on recommendations I saw on here. The video looks like it was done in the 90's and there is basically no support material to use to study with.
Any suggestions is appreciated.
Any suggestions is appreciated.
Comments
jarnone, if you've got any questions about the ITSM Zone materials you can PM me here or contact our helpdesk at [email protected].
Kind regards
Claire
I will look again at the pricing. I am working on the SS exam and basically I have been digging around for other material to help with.
Buy the books and read them. If you take the Capability track, then still get the books for Lifecycle as they are rather more substantial than the Capability handbooks. The Capability books come with a cross reference for the Lifecycle books.
There's also the Passing your ITIL Intermediate Exams book. You can also access practice exams through the Axelos website.
Gogotraining has online courses, which you can get for cheap. But their biggest benefit is that they are accredited. I have a feeling that you might be familiar with Gogo, though. If you can get it for cheap, then you can at least tick that box and then use whatever else you like to prepare - books, free videos, websites etc.
If you go to a training company, it is typically a 4 day course, with half day revision and exam on day 5. So, that should give you an idea of the number of hours you would like in an online course. New Horizons seem to be the only company in Louisiana offering accredited training - New Orleans or Forth Worth. You can take the training as Online Live. But it is not cheap - about $3000 per module.
Before you make any investment in training I would recommend you include these elements in your evaluation:
Test the customer support - is the company responsive?
Ask about tutor support - how is it delivered, how quickly will you get answers to questions?
How long do you get access to the course for? What restrictions are there?
What supplementary materials are included?
Double check the accreditation
Ask for demos of course material if you can't find them on the site
It's great to pass an exam but training is about learning something and having new skills to take forward in your role. Many companies (including my own) have ITIL Expert packages that are significantly cheaper than buying a full set of intermediate courses individually, so it's worth taking a look at those too.
Kind regards
Claire
This isn't, strictly speaking, true. Anyone could offer ITIL "training" without being properly accredited or even certified in ITIL themselves. But as you say, if you want to be able to do the intermediate or expert exams, then you need accredited training. The best way to know, is to go through Axelos website and search for accredited training companies. The APMG international site also offers a look up, but seems to be less complete.
But for any certification training isn't, and certainly shouldn't be, the only resource. Reading the books (this is a not really optional for ITIL Intermediate, unfortunately), watching videos from youtube, reading blogs, talking to ITIL practitioners, whatever you find that helps you understand the material.
Claire, I am paying for this myself so I need to see if I can pass the SS exam before considering paying for a package.
Thanks again for everyones input.
Authorised Education Centre by the exam body
Quality of content (see Preview content if any) - so that we know how the course are provided if we sign up
Exam included with the course fee (if any since the pricing of the exam differ if you book with the course provider and the exam body)
Convenient (if web-protored provided or not)
Support
Pricing = This would equal to the quality of content, exam included and support
Hope this help
Regards