xxxkaliboyxxx wrote: » Little update: I took the Service Desk Supervisor position in the Dallas/Fort Worth area. I will be making over 100k this year giving bonus, salary and supplemental income which is equal to an over 35% pay raise from 2016. Background, 8 years Army active IT Specialist with no degree and only Security + until recently passing the eJPT. I got out of the military this year and took a help-desk analyst position. Now this job is a typical help-desk except for the outstanding pay for what we actually do, but clearly without sounding vain, outshined everyone by miles. Not saying I am god's gift to IT, but our customer happen to be the US Army so I had a leg up on everyone. That and I actually put in 110% effort into every ticket and called out people not doing their job when I had to pick up the slack. Is mid-management in a help desk where I saw myself a few months ago or even giving the right choice between all of the choices I had? Not really, but I will try to stay as technical as I can while developing my managerial skills to improve myself and everyone around me and maybe hit the next level in the corporate ladder in a few years. Now I am playing catch up on the degree so I won't get pigeon hold in mid-management. Here is to a New Year!