Can anyone look over my resume please?

TechnicalJay

Hello,

I have been in desktop support for the last 3 years and im looking to move onto network administration or a NOC position. Currently will be taking my N+ in a few weeks and after that I will go for S+ and CCNA. After I pass the CCNA I will start sending out resumes.

This will be a little while away but I would like to know what shape my resume is in as I feel it's not my strong suit.

Also not sure why some of the formatting isn't working but its formatted much better in word. Ignore the periods as I put them to get spacing.

When I get my certs I will add them in.

Thanks in advanced


___________________________________________________________________________________________________________

Technical Jay

555-555-5555................................................................................................................................123 Tech Street
Example@gmail.com ......................................................................................................................City, Province, Zip



Highly motivated and determined professional seeking an IT network administrator position. Strong ability to identify and resolve technical issues with excellent communication and presentation capabilities. Knowledgeable with understanding computer hardware, software, configuration, management, troubleshooting, networking and support. Looking to contribute my experience and skills as well as gaining more knowledge for career growth. Self-starter with an excellent team oriented attitude.


Technical Skills
· Maintained and administered the use of local networks, computer work stations, virtual machines and remote support.
· Installation of computer hardware, software, switches, routers and VMs.
· Excellent knowledge of Windows XP/7/8/10.
· Experience with installing and configuring AD, DNS, DHCP, Exchange


EDUCATION / TRAINING

Information Systems Specialist+................................ College 2007 - 2009




WORK HISTORY

Desktop Support..............................................Company...........................................Mar 2014 – Present

Providing onsite and remote support to 150+ users in the organization that includes a wide variety of tasks and duties such as configuring routers, desktops, laptops, tablets, printers, managing excel & access databases, configuration of VPN software, Microsoft server 2012, daily backups, assigning permissions and many others.

Labour Worker.................................................Company...........................................May 2012 – Feb 2014

Travelled across “Province” working on energy efficiency programs. Removing old freezers and refrigerators from houses & apartments when customers called in to get their home evaluated with an energy rating.

Technical Support.............................................Company...........................................Sept 2011 – May 2012

Helping customers with Logitech products ranging from keyboard and mice to gaming equipment and surround sound stereo systems. Provided troubleshooting steps if the device was not working correctly. If the device did not work after troubleshooting it would be issued a RMA.

Labour Worker.................................................Company...........................................Aug 2010 – Nov 2010

As an asphalt labourer my daily tasks included shoveling, raking asphalt and operating an asphalt roller.

Produce Clerk...................................................Company...........................................Nov 2007 – June 2010

Daily responsibilities were to ensure that the produce was displayed professionally on the shelves and that the produce was rotated every night before the end of the shift.

DatabaseHead

We are in 2017 and you go back to 2007, love it. Should never go farther than 10 years IMO, looks stupid and makes you look ancient.

Education/Training looks bizarre. It's bold with ....................................... then random college 2007 - 2009. I would reconstruct that personally.

I've dumped the summary / objective portion on my resumes and seem to have gotten better results. You might want to consider. Give you more white space and looks cleaner. (That is what a cover page is for)

In your situation after your heading I would list technical skills, work history then education.

Would consider skipped S+ and going straight for the CCNA a meaningful certification IMO (in regards to networking). Sounds like you are dragging your feet going for an expensive S+. If networking is your goal, then get a networking cert. N+, CCNA is a better (more direct and less costly path).

Truth be told I would just get the CCNA, but if you are already on track to take the N+ might as well finish up. Only things worse than wasting money is time.....

TechnicalJay

Thanks for the reply and I was thinking about studying for the N+ and then going on to study for the CCNA without taking the N+. I don't have it booked right yet and I know it's fairly expensive. I think I may go this route. Thanks for the info about the resume also.

Russ5813

Two things to keep in mind if you have a professional summary at the top of your resume: 1) Tailor it to the job posting; and 2) keep it succinct. Employers are going to read a ton of professional summaries from highly motivated and determined professionals with generalized experience in related fields of work. This is not going to catch their eye. Identify the KSA’s and address a few of them in your opening statement. That’s how you get their attention.

Since you have work experience in IT, I’d drop the “technical skills” section and include some bullets in your work history that demonstrate your knowledge of specific technologies. This isn’t a hard and fast rule, but it helps save real estate.

I’d drop the last two jobs—both are old and unrelated enough that most employers wouldn’t raise an eyebrow at their absence. Again, you want more real estate for the relevant content.

yoba222

I'd start applying as soon as you get the N+.

TheFORCE

From your work history, take out the jobs you did as Labour Worker, Labour Worker and Produce clerk. The experience from those jobs is not relevant to any new job you are trying to apply, they do not add any value to your resume. Just remove them completely. Add bullet points for each task responsibility you performing on your jobs instead of writing paragraphs, bullet points are easier on the eye to read and allow the person reading it focus on specific points.

TechnicalJay

If I removed the labor job from 2012-2014 wouldn't that leave a long gap that would be looked at and raise a couple questions?

anhtran35

Your lack detail on your job description.

Did you configure Microsoft Server 2012? Did you reset username and passwords? Etc...also list ACCOMPLISHMENTS: ex: successfully migrated 200 desktop computers from 7 to 10 etc...

DatabaseHead

@ OP

I would keep 10 years of history, but literally just post the title and dates and move on to the next job. If the next job (descending order) isn't relevent then I would do the same, list the job title, company dates and no bullets.

TheFORCE

TechnicalJay wrote: »

If I removed the labor job from 2012-2014 wouldn't that leave a long gap that would be looked at and raise a couple questions?

That is fine, you can then explain the gap by saying that you were working as such and such for whatever reason. And you now are more focus on an IT career and would like to follow this path, you can say that you were doing those jobs to pay for college, working part time or for whatever reason you choose. The point is that by removing those old irrelevant jobs you are letting recruiters know that you are focused in IT and pursuing IT related jobs.