O365 experts
Comments
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Kore Member Posts: 75 ■■□□□□□□□□
If I remember correctly, a shared mailbox does not need a license assigned to it only if it remains under 50GB. If it exceeds that storage amount, a license will be required. -
NetworkNewb Member Posts: 3,298 ■■■■■■■■■□
For a user to access the shared mailbox, their account would be using a license already. Just my guess on the reason.