What to do?

pixa241

So I am a supervisor in my department and we have a manager in our department as well. He is the manager of half the department and tbe other half is under myself and another supervisor. The issue is everytime someone wants to escalate an issue they always add the manager to an email chain. He is not my boss and is basically the same level as i am. The only difference is he has manager in his title so everyone just assumes he is the manager of the whole departmant. Has anyone dealt with this and how do you get people to stop adding him to escalate things as he has no power to do anything i oversee. One person i just straight asked why they kept adding that person and theh said they thought he has everyone boss. I told them hes not my boss so adding him does nothing, and they stopped. Should i approach it the same way with everyone else?

yoba222

I'd just let your people know in the same way. Another way of looking at it--it's not that adding him does nothing, it's cluttering his inbox with unnecessary messages. Your team and his team could work more efficiently if they don't Cc him.