Active Directory and Exchange Basics

pujan96pujan96 Member Posts: 121 ■■■□□□□□□□
Hi guys,

Im starting a new network support role in the next 2 weeks or so and I need to to do some desktop support from time to time.

The main things would be AD and MS Exchange.

Could any body let me know on what things I might encounter in a company with a couple of hundred end users and what to get acustomed to?

Currently Ive got server 2012 and exchange 2013 installed and an AD administrator book studying an hour a day in conjunction with my ICND2 studies.

Any tips and recommendations will be helpful.

Thanks
[X] CCNA R&S

[X] CCNP Route 300-101
[  ] CCNP Switch 300-115
[  ] CCNP T-Shoot 300-135

[  ]  NPDESI 300-550

[  ] CCIE R&S Written
[  ] CCIE R&S LAB

Comments

  • 636-555-3226636-555-3226 Member Posts: 975 ■■■■■□□□□□
    network support in my book doesn't mean AD & exchange. it means cisco/juniper/etc.

    if you're doing AD 1st level support, you're doing password resets, name changes, new users, terminations, etc.

    if you're doing exchange stuff, a lot of it depends on if you're on-prem or exchange online. online you're doing basic stuff - creating mailboxes, terminations, maybe outlook support, etc.
Sign In or Register to comment.