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Active Directory and Exchange Basics
pujan96
Member Posts: 121 ■■■□□□□□□□
Hi guys,
Im starting a new network support role in the next 2 weeks or so and I need to to do some desktop support from time to time.
The main things would be AD and MS Exchange.
Could any body let me know on what things I might encounter in a company with a couple of hundred end users and what to get acustomed to?
Currently Ive got server 2012 and exchange 2013 installed and an AD administrator book studying an hour a day in conjunction with my ICND2 studies.
Any tips and recommendations will be helpful.
Thanks
Im starting a new network support role in the next 2 weeks or so and I need to to do some desktop support from time to time.
The main things would be AD and MS Exchange.
Could any body let me know on what things I might encounter in a company with a couple of hundred end users and what to get acustomed to?
Currently Ive got server 2012 and exchange 2013 installed and an AD administrator book studying an hour a day in conjunction with my ICND2 studies.
Any tips and recommendations will be helpful.
Thanks
[X] CCNA R&S
[X] CCNP Route 300-101
[ ] CCNP Switch 300-115
[ ] CCNP T-Shoot 300-135
[ ] NPDESI 300-550
[ ] CCIE R&S Written
[ ] CCIE R&S LAB
[X] CCNP Route 300-101
[ ] CCNP Switch 300-115
[ ] CCNP T-Shoot 300-135
[ ] NPDESI 300-550
[ ] CCIE R&S Written
[ ] CCIE R&S LAB
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636-555-3226
Member Posts: 975 ■■■■■□□□□□
network support in my book doesn't mean AD & exchange. it means cisco/juniper/etc.
if you're doing AD 1st level support, you're doing password resets, name changes, new users, terminations, etc.
if you're doing exchange stuff, a lot of it depends on if you're on-prem or exchange online. online you're doing basic stuff - creating mailboxes, terminations, maybe outlook support, etc.