Being more efficient and closing calls/tickets in a timely manner
I have been employed as an Break fix field technician for a year. I visit business and residential clients in the NYC area and enjoy being in the field. I am grateful for this job but personally, I know I can do better. On average, I close about 5 to 6 calls per day according to the teams daily performance report, which is consider high. For those who have done this type of work before, What are ways for me to perform better and replace hardware parts quickly and in an efficient manner?