The reason that IT jobs are sent overseas...

Is because people don't know their worth.
I have an account on a few freelance sites, and this one remote job stood out to me, and people were applying, at least 20 last I checked.
And look at what their hourly rate is! (Mind you, the people that were doing the hiring were based out of Asia, but still)
I have an account on a few freelance sites, and this one remote job stood out to me, and people were applying, at least 20 last I checked.
And look at what their hourly rate is! (Mind you, the people that were doing the hiring were based out of Asia, but still)
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They are likely to regret the decision as I have not met any company in the last 30 years who have outsourced overseas and thought it was a good long term idea. Quality invariably drops as the companies suppying the staff go through the same cost cutting process and hire ever cheaper staff, leading to a death spiral for quality. They largely count on keeping a contract for the duration then using the name to get others further down the line.
You get what you pay for in this line of work - certainly at the bottom end of the salary scale so the consequences are likely to be dire.
there's "knowing your worth".... and then there's "putting food on the table".
You can only take the high-road for so long on just the principle.
As long as people are willing to exploit other people... it will continue to go on.
heck, you don't have to look overseas;
there's plenty of exploitation happening right here at home.
As soon as a job can be broken down into basic pieces and turned into a process it's at high risk of being sent somewhere cheaper. It can be to the southern US states where the cost of living is cheaper, or it can be overseas where the people are cheaper. There isn't much that's going to stop this. Now that you know to ensure you are working in a job that constantly innovating, live below your means and have other ways to make $$$ outside of your job.
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Are the people applying for this job from other countries, other than the US?
4-6 an hour is big money in other countries.
This is really sad, because I have seen jobs like this go for $15.00 an hour or more plus benefits.
--Alexander Graham Bell,
American inventor
I concur, if troubleshooting can be broken down into a flow chart anyone can follow, then it doesn't matter if phone tech support is onsite getting $25 an hour or in India getting $2.50 a hour.
I think I'll start a business writing flow charts. Lol
Typically, it is called a Process Engineer or a Workflow Engineer. It is common with large scale enterprises that run ERPs similar to SAP.
Become a good workflow engineer, with expertise in something like SAP, and you are looking at $110-120K, pretty consistently.
Same goes for expertise in some of the larger enterprise content management systems, like Hyland, OnBase, Perceptive, Documentum, Sharepoint, etc.
A good workflow engineer can take horrible descriptions of existing processes, and streamline them out removing the hurdles. Combine that with the ability to implement the processes and workflows you design, and you are in a nice spot.
But, you have to know business operations really well, and be comfortable talking in business terms, rather than technical terms. Especially with HR and Accounting. They are almost always the largest internal customers for those kinds of systems.