I Need Help with a Job decision ASAP
NetworkingStudent
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Sorry, about the bad grammar, and spelling my stomach is in knots due to stress.
Jobs—what to do
what to do
I had 4 interviews this week. Plus 3 request for interviews.
Two jobs one offer and a start date, while another one could become an offer…..
So here’s the deal:
The recruiter got me an offer today with a start day of Wednesday at a company that makes library security and self-checkout equipment.
I liked the people that I interviewed with, and they seemed to really like me.
Job 1 –Support Libraries
It would be great to have a job, but it’s not very technical. In-fact I think the hardest thing I would have to do would be to inspect packets with a packet sniffer or check ports. If there is an issue with a computer, we just have a tech go on site and replace the computer. If it has a virus we send a tech on site and..boom it gets replaced. There would be other troubleshooting items too. I do remember they said they needed people to answer the phones.
Job-2 MSP
So after I accepted the offer with the recruiter, a MSP called me 2 hour s later.. This is an MSP I interviewed at. They said I made it to the next step, which is the background check. I said I accepted another offer and start a new job soon. Also, said I had 3-4 interviews this week, but they were my number ONE choice. They said if things change fill out the background form and get back to them. I asked if I passed the background would I get an offer, they said they can’t legally say.
Job 1 is 5 month contract possible convert to FTE
Job 2 is full time.
I’m scared and I’m not sure what to do.
If I drop job one which is a sure thing, I could go after job 2, but I might not get it.
Question:
1)For job 2 MSP
Is it normal for jobs to start with a background check, and then do a drug test, and then give you an offer? Would it be a gamble to see if they give me an offer? Is this normal process at companies?
2) How come the recruiter can guarantee a start date before the background and drug test come back?
3) If a company asks you to take a background and drug test, then is it a sure thing you will get an offer?
I can pass both.
This is a very hard decision because I’m not working right now at all. I would love to be at the MSP, because there are so many different technologies.
The supporting libraries job would be fun, but I’m sure it would get old soon.
The job that has me supporting libraries wants me to fill paper work out by tomorrow.
Jobs—what to do
what to do
I had 4 interviews this week. Plus 3 request for interviews.
Two jobs one offer and a start date, while another one could become an offer…..
So here’s the deal:
The recruiter got me an offer today with a start day of Wednesday at a company that makes library security and self-checkout equipment.
I liked the people that I interviewed with, and they seemed to really like me.
Job 1 –Support Libraries
It would be great to have a job, but it’s not very technical. In-fact I think the hardest thing I would have to do would be to inspect packets with a packet sniffer or check ports. If there is an issue with a computer, we just have a tech go on site and replace the computer. If it has a virus we send a tech on site and..boom it gets replaced. There would be other troubleshooting items too. I do remember they said they needed people to answer the phones.
Job-2 MSP
So after I accepted the offer with the recruiter, a MSP called me 2 hour s later.. This is an MSP I interviewed at. They said I made it to the next step, which is the background check. I said I accepted another offer and start a new job soon. Also, said I had 3-4 interviews this week, but they were my number ONE choice. They said if things change fill out the background form and get back to them. I asked if I passed the background would I get an offer, they said they can’t legally say.
Job 1 is 5 month contract possible convert to FTE
Job 2 is full time.
I’m scared and I’m not sure what to do.
If I drop job one which is a sure thing, I could go after job 2, but I might not get it.
Question:
1)For job 2 MSP
Is it normal for jobs to start with a background check, and then do a drug test, and then give you an offer? Would it be a gamble to see if they give me an offer? Is this normal process at companies?
2) How come the recruiter can guarantee a start date before the background and drug test come back?
3) If a company asks you to take a background and drug test, then is it a sure thing you will get an offer?
I can pass both.
This is a very hard decision because I’m not working right now at all. I would love to be at the MSP, because there are so many different technologies.
The supporting libraries job would be fun, but I’m sure it would get old soon.
The job that has me supporting libraries wants me to fill paper work out by tomorrow.
When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened."
--Alexander Graham Bell,
American inventor
--Alexander Graham Bell,
American inventor
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It could be awhile before job 2 is ready to bring you on.
Kids today are fuuny indeed!
Obvious Solution:
Accept job #1.
But continue the process with job #2.
Test-drive Job #1... see how you like it.
If job #2 eventually turns into an offer... then decide then if you want to TAKE it.
It's really quite simple.
There is no loyalty in the U.S. anymore; so don't be feel obligated to show any.
other tidbits:
Recruiters dont give a CRAP about you; they only care about that Finder's Fee/Commission.
Please Keep that in mind.
Also, i work at a MSP.
Craaazy EXP; it's like a Paid Bootcamp.
But im not answering phones/resetting passwords all day; I'm a Jr engineer.
If you land a role like that; i'd definitely JUMP for it.
But be careful... lot of positions out there want to make you a Ticket-B#itch...
Will you burn bridges though, with job 1?
Will they spread the word about OP?
I've seen something like it. Prospect got hired, but decided not to come on board. Don't know of the consequence though. Probably can't reapply to same company?
I maybe bias in agreeing with volfkhat (recently laid off). Recruiters/employers have no loyalty to you. So why have loyalty to them. You got to watch out for you.
Hey there Jimmy, how 'bout dem billable hours?! 100% Utilization there Kimmy, 90 isn't going to cut it! Excuses don't pay the bills!
Thank you to everyone that replied to this post! I gave everyone rep
I went with the MSP job. They said they will get back to me on Tuesday with the results of the background test. They also asked when I can start.
The recruiter was pretty angry with me. You would have though we went on a few dates...ahaha
He said " this is going to ruin my rep as a recruiter" I told him I had to make the best choice, but apparently that wasn't good enough for him.
It is a make a ticket job, but there is room for growth.
--Alexander Graham Bell,
American inventor
Security+, eJPT, CySA+, PenTest+,
Cisco CyberOps, GCIH, VHL,
In progress: OSCP
Bwahahahaha!
Keep us posted as things proceed along :]
I agree, if Job 2 was also a contract job, I would be concern about burning bridges, but it's a Full time gig, by the time you need to make a move, it's unlikely the recruiter will even still be around.
Here is what I have learned so far in my first 2 weeks:
I have met a lot people at my current company, and everyone seems to love their job.
I start on support this Monday, I still feel like I’m not 100% ready, but someone will be shadowing me.
There are some guidelines I need to memorize for processing and working on tickets. Also, there are some tools that they will want all of us to know.
Somethings that I question:
Well one of my managers(service desk manager) knows pretty much everything on the help desk. He’s been in this position 5 years. He told me he has a background in programming and security.
I wonder why he left programming. I never did ask him this… Anyways, he told me he loves his job, but I wonder why you want to stay on the help desk forever. He likes to play on the internet and joke around a lot. When I ‘m around him I don’t learn a lot.
Our team is fairly new.
One guy started 3 months ago, and has 8 years of IT experience.
Another guy started 4 months ago with no IT experience.
Then there is me with 2 years of IT experience.
Seems like people don’t stay long in the Service Desk/Help Desk role.
--Alexander Graham Bell,
American inventor
But ideally its a stepping stone. You can do so much more than help desk if you want to and you put the effort in
Seven years doing password resets and assisting users with desktop problems? At some point you stop seeing new issues and it's the same problems day in and day out. You stop advancing as a professional, your just existing at work. As you continue to get raises, you become an "expensive" employee, at some point management starts to look at you as someone they can get rid of and replace with someone new earning 2/3 of what you do. There are exceptions of course, companies and unions that protect long time employees, but it should be a concern to anyone in the same entry level position for an extended period of time.
Merging this together (for continuity).
Hey man, that's Life.
don't beat yourself up too badly :]
The way i see it... maybe they did you a favor.
Working at an MSP can be a good opportunity (i work at one); but Not if you are answering phones all day.
I'm not sure what you did on the level 1 "Service Desk"; but if it meant Being on the phone all day.... Not that great.
So you got a couple weeks of doing desktop stuff? And you struggled?
ha! Sounds like you were learning new things to me :]
Did you like the project/that-kind-of-work?
Let that affect how you choose your next gig.
Hopefully, it will be a place that will legitimately train their people "up".
In short,
that MSP lost a contract and had to "cut" some deadweight.
Period.
Get used to it; it will/can happen a lot in one's career.
The trick is to have the skills in-place to easily land on your feet (if need be).
Lastly, don't bother putting the MSP on your resume :]
Yes, answer phones all day
To be honest when I was on the Service Desk I only got maybe 3-5 calls per day. I would hit f5 to refresh the ticket que/dashboard.
The level 2 guy I was training with would pass me tickets sometimes.
I didn't enjoy the project work. Everything was rushed and there are always problems that come up.
I did struggle and I did learn a lot. I was learning new things everyday. I get the feeling they don't want that though. They want someone to come in and hit the ground running by day one.
--Alexander Graham Bell,
American inventor
'My dear you are ugly, but tomorrow I shall be sober and you will still be ugly' Winston Churchil