Call them or check the website.

JerkykingJerkyking Member Posts: 9 ■□□□□□□□□□
in MCSA / MCSE on Windows 2003 General
I never got an e-mail, I had to initiate things via the Microsoft site. You'll also need a Net Passport set up. I had some problems getting things set up but Microsoft called me within a few minutes of not having any luck via using the E-mail Support option.
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