Patch management question?
Hi I have a question I currently work as level 2 desktop support and our security admin was let go about two months ago, so I volunteered to do the patching, and now my manager has left and they’ve hired a security admin but have left the task of patching on me, I am salary so no overtime, should I look to get increased pay or at the very least comp time for staying up till midnight or later doing patch management? I’m working about 30 extra hours a month on this btw, Thanks in advance for your replies.
Comments
I want to say most. I really want to say all. But, I will be nice and say some. Some organizations run the same scan every month. So, all you are really doing is re-running the already pre-populated scan. It was simple a few clicks, and BOOM the scan was running. When it's finished BOOM use vulnerator or some other program or this or that to populate the results. Then BOOM re-forward the email from the past 5 years with the attached results.
A few questions:
1. How is it taking 30 extra hours a month? Just curious.
2. Every month, are you running the same scan as the previous month?
3. How big is the organization?
4. What tool are you using?
5. Why did you volunteer (?)NOW you want to talk about pay. This right here is the issue. YOU should have talked about pay before you volunteered. The leadership can say you volunteered high speed I didn't force it upon you. Kick rocks we have a security admin who can do it. This can go more than one direction.
If you don't answer any question answer 5.
I think you would have more wiggle room IF the Security Admin wasn't hired.
Either way, I hope all that starts well ends well. Wish you the best.
I do want to move beyond desktop, so this is definitely something that can help.
I did volunteer to do this you are right, I just want to be compensated fairly.
I am Patching servers, we use a tool named ivanti it takes time because some servers i have to do it manually, maybe I’m just being extra cautious that I don’t break any production systems so it takes me longer to do this not sure I’m fairly new to patching servers.
Thanks you are right I appreciate the well wishes
No I wish we had a test environment, it makes it much easier this way.
I know, right? Is this a virtual or physical environment?
Mainly a virtual environment.