Beginning ITILv3 Foundation study

Ugly-051Ugly-051 Member Posts: 63 ■■■□□□□□□□
So I’ve just began studying for the ITILv3 Foundation Exam in service engagement. I’m working through the book in the URL below and wondering if anyone else has used this book?

I believe this book covers up to 2009 so not sure if I’ll end up missing anything?

I’m also using bits of the below book but only as a reference as I find it way too deep at the beginning:


  • stryder144stryder144 Senior Member Member Posts: 1,684 ■■■■■■■■□□
    The second book is excellent, I highly recommend it. We used it as our textbook and our pass rates were in the 90%+ pass rate. Read the book through, hitting each end-of-chapter quiz, then when you finish the book, go through all of the end-of-chapter questions (I believe the end-of-chapter questions are in the test engine you can download from the Sybex site).
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