Spiegel said: I've taken the ITIL Foundation cert and that is all I basically did. Just purchased one book, the "ITIL Foundation Exam Study Guide" by Helen Morris and Liz Gallacher. But the materials is very dry. I would pair that with the ITIL videos at CBT Nuggets. I mostly studied from the videos, referencing the book to fill in some blanks. You can get this cert in less than a week.I paid for the test and study materials myself but if I could do it all over again I'd have the company pay for it. Especially if you're going into a help desk role.