Free introduction to ITIL 4 available until March 31st

Hi everyone

If you'd like to see the key concepts of ITIL 4 and learn about the changes from v3, we've made our ITIL introduction course free to access until March 31st.

You can access the course here: https://itsm.zone/online-courses/service-management-training/itil/lite/

I'd be very interested to hear what people on this forum think about the changes,

Claire

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Claire Agutter

I also did a hangout with some of the ITIL 4 author team - we discuss the contents of ITIL 4 if you like video

https://www.youtube.com/watch?v=rsKhjc9j6YQ

MontagueVandervort

Wish I had seen this when it was first posted back in February. 😞

Mr.Robot255

Hi Claire

Has ITIL v3 stopped now and v4 being rolled out? i bought your v3 foundation essentials little green book, would the info in that still be valid ? thanks

kaiju

Dang! How did I miss this discussion!!!

Claire Agutter

It's not too late to sign up Montague Vandervort, the free course is available until the end of March.

Mr Robot 255, ITIL v3 and ITIL 4 will run in parallel for a while - I'd expect at least a year. People who are already on the v3 Expert track are being advised by AXELOS to continue on that route, as there will be a bridging course available for Experts towards the end of 2019. If you're studying towards Foundation, you'll need to decide whether v3 or 4 is the most suitable for you, as both exams are available now. For example, if you're working in a v3 aligned organization it would make sense to stay on the v3 track. I've rewritten my pocket guide for ITIL 4 so that will be available via the publishers soon.

At present only the ITIL 4 Foundation is available, with higher level courses and supporting books being written this year.

You can read a bit more about the ITIL 4 certification scheme in this blog: https://itsm.zone/itil-news/introducing-the-new-itil-4/
And if you've got v3 Foundation and you'd like the ITIL 4 Foundation, we've got a discounted upgrade package, but again this is only available until March 31st: https://itsm.zone/online-courses/service-management-training/itil/itil-foundation-training-courses/itil-4-foundation-bridge/

Any other questions I can help with please ask, Claire

MontagueVandervort

Yes, thank you, Claire.

It isn't enough time for me, personally, as I have far too much going on right now, but I do appreciate the thought.

Thank you again!