Free introduction to ITIL 4 available until March 31st

Claire AgutterClaire Agutter Member Posts: 772 ■■■■■■■□□□
Hi everyone

If you'd like to see the key concepts of ITIL 4 and learn about the changes from v3, we've made our ITIL introduction course free to access until March 31st. 

You can access the course here:

I'd be very interested to hear what people on this forum think about the changes,



  • Claire AgutterClaire Agutter Member Posts: 772 ■■■■■■■□□□
    I also did a hangout with some of the ITIL 4 author team - we discuss the contents of ITIL 4 if you like video 
  • MontagueVandervortMontagueVandervort Senior Member Member Posts: 399 ■■■■■□□□□□
    Wish I had seen this when it was first posted back in February. 😞

  • Mr.Robot255Mr.Robot255 Member Posts: 196 ■■■□□□□□□□
    Hi Claire

    Has ITIL v3 stopped now and v4 being rolled out? i bought your v3 foundation essentials little green book, would the info in that still be valid ? thanks
  • kaijukaiju Member Posts: 421 ■■■■■■□□□□
    Dang! How did I miss this discussion!!!

    Work smarter NOT harder! Semper Gumby!
  • Claire AgutterClaire Agutter Member Posts: 772 ■■■■■■■□□□
    It's not too late to sign up Montague Vandervort, the free course is available until the end of March.

    Mr Robot 255, ITIL v3 and ITIL 4 will run in parallel for a while - I'd expect at least a year. People who are already on the v3 Expert track are being advised by AXELOS to continue on that route, as there will be a bridging course available for Experts towards the end of 2019. If you're studying towards Foundation, you'll need to decide whether v3 or 4 is the most suitable for you, as both exams are available now. For example, if you're working in a v3 aligned organization it would make sense to stay on the v3 track. I've rewritten my pocket guide for ITIL 4 so that will be available via the publishers soon.

    At present only the ITIL 4 Foundation is available, with higher level courses and supporting books being written this year. 

    You can read a bit more about the ITIL 4 certification scheme in this blog:
    And if you've got v3 Foundation and you'd like the ITIL 4 Foundation, we've got a discounted upgrade package, but again this is only available until March 31st:

    Any other questions I can help with please ask, Claire
  • MontagueVandervortMontagueVandervort Senior Member Member Posts: 399 ■■■■■□□□□□
    Yes, thank you, Claire.

    It isn't enough time for me, personally, as I have far too much going on right now, but I do appreciate the thought.

    Thank you again!
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