What's It Like to be a Help Desk Manager? Cyber Speak Podcast

Infosec_SamInfosec_Sam Security+, CCENT, ITIL Foundation, A+Madison, WIAdmin Posts: 527 Admin
edited April 2019 in Educational Resources
https://resources.infosecinstitute.com/whats-it-like-to-be-a-help-desk-manager/

Chris interviews Gloria Milton this week, who talks a little bit about her experience as a help desk manager and what it takes to succeed in IT. Those of us on TechExams who are newer to the field might find this to be pretty informative! Let me know what you think!
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