Use of open-source software for the IR needs

Info_Sec_WannabeInfo_Sec_Wannabe Senior MemberMember Posts: 428 ■■■■□□□□□□
edited January 2020 in Incident Response
For those using free/open-source software for your IR needs (e.g., Kibana/Lens, QRadar, Splunk, etc.), how effective was it for you?

We're a small organization (~20 head count) and considering implementing one. We're primarily offering outsourcing services to financial institutions, but simply don't have the resources to implement a commercial one. 

Edit: Added context.
X year plan: (20XX) OSCP [ ], CCSP [ ]

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