WAF problem

jihada

I have problem on my my WAF , ihave two interfaces connected to waf inside and outside , suddenly the web page of my company stoped when i try to entire to it , when i refresh the page the page work , but after seconds the page also stoped , i try to ping to the server of web the ping stoped when the page stoped , i disconnected the interface of inside the page work normaly 
I captured the packet but i dont show anything wrong , and the log of waf dont show anything critically 

nighas

It is important to note that troubleshooting network issues can be complex and time-consuming. It may require a combination of technical expertise and diagnostic tools to identify the root cause of the problem.