skills critique needed

Please give me some feedback on 'Technical Experience & Knowledge' section I plan to put on my resume.

My expereince:

-4 years as intermediate tech support with a major ISP
-1 year supporting HP enterprise servers/storage on Win2k/3k Server
-3 years part-time work at university helpdesk, user/desktop support

-education: advanced diploma in networking, bachelors degree in Management with focus on IT.

So below is what I plan to put on my resume
==================

Technical Experience & Knowledge

Networking:
TCP/IP, DNS, DHCP, VPN, BGP, OSPF, IPX, Gigabit Ethernet, ATM, ISDN, SNMP, SMTP/POP & VLAN

Operating Systems:
Windows 2003/2000 Server, XP, NT, 9x, Sun Solaris, Red Hat & MacOS.

Hardware:
HP/Compaq Proliant servers, SCSI, KVM switches, UPS, Cisco routers/switches, DLT/LTO tape drives, autoloaders & libraries, Racks, Disk Arrays (MSAs).

Software:
HP System Insight Manager, MS Office XP/2003/2000/97, VERITAS Backup Exec, Internet Explorer/Netscape, Outlook & Remedy

Security:
IPsec, PGP, SSL & Kerberos, RSA, encryption. Strong knowledge of DoS, intrusion detection systems, access lists,firewalls, Cisco router security & wireless security. Can detect computer worms, viruses, Trojan Horses and spyware presence on systems.

Please tell me what to add/remove based on my experience/edu.

Cheers

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Comments

bighornsheep

Hi,

would you say you want to highlight your education more? or your experience? It seems like you're heavy weighting your experience alot...have you considered beefing your education section and placing more highlights there...ie. instead of saying "with focus on IT", try listing core courses you've taken that show that you have IT background in your academics as well.

You never know what type of hiring manager you will come across, some prefer education over experience, others are the other way around, I find most will want BOTH...lol..

Cheers!

Slowhand

I agree. Putting a bit more about your education would probably be a good idea. List anything and everything that has to do with IT, and anything notable in the management area. Aside from that, it all looks good.

binarysoul

Thanks folks for the helpful hint about including some education info. (Each section is in two columns on the resume)

Technical:
Network Hardware & Protocols
Routers, Switches and Bridges
Advanced Network Operating Systems
Data Communication
Advanced Unix Management
Unix for Networks
Wide Area Networks (WAN)
Network & E-Commerce Applications
Java Programming

Management:
Operations Management
Strategic Management
Managerial Skills
Management Information Systems
Communication, presentation
Communication, writing
Managerial Skills

bighornsheep

binarysoul wrote:

Thanks folks for the helpful hint about including some education info. (Each section is in two columns on the resume)

Technical:
Network Hardware & Protocols
Routers, Switches and Bridges
Advanced Network Operating Systems
Data Communication
Advanced Unix Management
Unix for Networks
Wide Area Networks (WAN)
Network & E-Commerce Applications
Java Programming

Management:
Operations Management
Strategic Management
Managerial Skills
Management Information Systems
Communication, presentation
Communication, writing
Managerial Skills

Those are pretty long lists, and some may be less 'standard' than others, I would shorten your lists to these:

Technical:
Network Hardware & Protocols
Routers, Switches and Bridges
Data Communication
Unix administration
Web Development including E-Commerece Applications
Java Programming

Management:
Operations Management
Strategic Management
Management Information Systems
Communication, presentation
Communication, writing

my 2 cents...

binarysoul

Thanks a lot, I did remove few repetitive courses you suggested

I will post other sections as I go along.