corrupt mailboxhelp!

itdaddyitdaddy Member Posts: 2,089 ■■■■□□□□□□
hey gurus;

Our Veritas backup (which i hate) failed due to corrupt file
mailbox on Administrator. It had way to many files and eventually got corrupted. so i deleted all the emails out of the
Administrator. but still says Mailbox file corrupt.

wtf do i do now? i

Top of Information Store Inbox and a bunch of garble gook chinese writing

Example:WARNING: "\\MAIL\Microsoft Exchange Mailboxes\Administrator [administrator]Top of Information StoreInboxŒ〰〰〰〰扥㌶㍤㈸改㥢㐲ㄴ㡢敥㤳ㄶ愹㈶摥㍤㜰〰户㈸〸㘳㤷敦㔱㜴攸㔹愶㠱㍢慤挶㘲〰〰〰〰㠱搷〰〰户㈸〸㘳㤷敦㔱㜴攸㔹愶㠱㍢慤挶㘲〰〰〰改〷㙣〰〰Delivery Status Notification (Failure)" is a corrupt file.
This file cannot verify.
WARNING: "\\MAIL\Microsoft Exchange Mailboxes\Administrator [administrator]Top of Information StoreInboxŒ〰〰〰〰扥㌶㍤㈸改㥢㐲ㄴ㡢敥㤳ㄶ愹㈶摥㍤㜰〰户㈸〸㘳㤷敦㔱㜴攸㔹愶㠱㍢慤挶㘲〰〰〰〰㠱搷〰〰户㈸〸㘳㤷敦㔱㜴攸㔹愶㠱㍢慤挶㘲〰〰〰改〷㡣〰〰Delivery Status Notification (Failure)" is a corrupt file.
This file cannot verify.

what do i do now:

i did do a manual database cleanup on Veritas but i think i need to heal this mail box.

thanks buds



  • agustinchernitskyagustinchernitsky Member Posts: 299
    How about the mailbox recovery wizard?

    If you saved your files... try an exmerge to export the pst... then delete de mailbox account... re create it... import again.

    You know, I have lots of problems with Veritas and Exchange!
  • itdaddyitdaddy Member Posts: 2,089 ■■■■□□□□□□
    i will try thanks alot...veritas is very stupid; it fails the entire backup
    if it encounters and issues; why not backup what yuo can and then
    fail only the issues; wtf!!!!!!!!

    thanks will let you knw
  • itdaddyitdaddy Member Posts: 2,089 ■■■■□□□□□□
    hey guru

    my mail box file is corrupt not deletd; the recovery wiz doesnt it bring
    back from the dead and not revive a corrupted mailbox?

    it doesnt come up in Recov Wiz
    isnt there a tool to revive a corrupt mailbox.
    the mailbox is administrator and running fine just veritas cant backup cause is says corrupt
  • SmallguySmallguy Member Posts: 597
    you can try this

    to run the pst recoverry you have ot exmerge the file first though I've never used the OST recovery.

    worst case you delete the admin mail box re-create it after the pst recovery is done and then import your recovered PST.
  • agustinchernitskyagustinchernitsky Member Posts: 299
    Right! Mailbox recovery was with deleted mailboxes... It's been a while since I last used that!

    Well. first see if you can export it using exmerge... Exmerge will not export corrupted messages.

    You need the PST to get the pst fix tool from MS office working.
  • itdaddyitdaddy Member Posts: 2,089 ■■■■□□□□□□
    hey guys thanks so much for you help; i did print your recomendations
    for later hard issues.

    this is what i did

    Veritas recommends these manual cleaning steps for their software
    Veritas Backup

    does auto;but can fail
    but can do it manuall
    1. DB consist check
    2. Age Database - cleans out
    3. **** database backup DB

    i did this

    cleaned out the admin folder and rebooted!

    i do think only the reboot of mail server and cleaning out
    the admin mailbox did the trick per veritas whitepapers
    but the above manual clean is recommend oncein a while
    when event view shows cleaning problems with DB

    thanks this forum rocks!

    robert (itdaddy)
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