Network Print Driver Corruption

neo468

I have been experiencing intermitent printer driver corruption on network printers installed on xp professional desktops. It is a microsoft network, with 2003 servers. I have a file print server that has the network printers on it. The common message is printer is not installed, when the user tries to print even though the printer is installed. A reinstall of the problem takes care of it. It is intermitent, meaning it occurs on different desktops, and not an a consistent basis. The driver corruption only occurs on network installed printers not local printers. Any of you experienceing this problem? Are there any resolutions to it?

RTmarc

Sounds to me more like the print spooler service is crapping out. Next time it happens, restart that service, and then try to print again. When you go into the Printers menu, are there any printers listed?

neo468

Yes it lists the printers installed, and allows you to select it but when you hit print it says the printer is not installed.

malcybood

if this happens restart the spooler through cmd prompt its quicker

Open a command prompt

c:\>net stop spooler
c:\>net start spooler

If you already know this sorry not trying to patrionise you!

Cheers

Malc

blargoe

Does your print server have the latest Windows Updates applied? You might want to check the server and make sure the server service, comptuer browser, etc isn't stopped. There are exploits out in the wild that work as a denial of service and crash those services from a remote computer. Had a couple of those at my work.