problem with ccm installation
pannupandit
Member Posts: 92 ■■□□□□□□□□
hi all
i have just installed CCM 4.0(2) on a generic PC. everthing seems to work fine but
while trying to open the user options web page, http://<ip-add>/ccmuser
i am getting the follwing error
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials you supplied
HTTP 401.1 - Unauthorized: Logon Failed
Internet Information Services
whereas the ccmadmin webpage is working fine.
plz help
i have just installed CCM 4.0(2) on a generic PC. everthing seems to work fine but
while trying to open the user options web page, http://<ip-add>/ccmuser
i am getting the follwing error
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials you supplied
HTTP 401.1 - Unauthorized: Logon Failed
Internet Information Services
whereas the ccmadmin webpage is working fine.
plz help
Comments
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mikej412
Member Posts: 10,086 ■■■■■■■■■■
Did you install the registry hacks that you usually need on generic PCs?:mike: Cisco Certifications -- Collect the Entire Set! -
encryptic
Member Posts: 2 ■□□□□□□□□□
pannupandit wrote:hi all
i have just installed CCM 4.0(2) on a generic PC. everthing seems to work fine but
while trying to open the user options web page, http://<ip-add>/ccmuser
i am getting the follwing error
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials you supplied
HTTP 401.1 - Unauthorized: Logon Failed
Internet Information Services
whereas the ccmadmin webpage is working fine.
plz hep
I have spent spent some time inshp dv9talling CCM 3.3.3 and 4.0 on a laptop, which works
well. I havent seen IIS authorization problem, since this is needed function,
1. You might try giving Admin right in IIS,
2. add this to your registry (I am using vmware server)
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
“Hardware”=”MCS7835”
“Memory”=”1024”
“Speed”=”733”
[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]
“Version”=”2000.2.5”
HKLM\Software\Cisco Systems\Model Hardware REG_SZ MCS7835
HKLM\Software\Cisco Systems\Model Memory REG_SZ 512
HKLM\Software\Cisco Systems\Model Speed REG_SZ 2000
HKLM\Software\Spirian\System Info\OS Image Version REG_SZ 2000
or the last and I hate to say this.
3. re-install th CCM you are using.
BTW I to have to install several os -upgrades prior to installing CM 3.3.3
there is a OS upggrade for 4.0 also, but I was fortuante to get a VMware version that included CM, Unity and IPCC with all the bells and whistles. -
DaPunnisher
Member Posts: 108
Try restarting the IIS and WWW services. If the IIS service won't restart, force it by opening a command prompt and typing iisrestart.Geek Chic! http://www.wegeek.com