Need some tips

Chadae

Hello everyone. Today I was "taking a look" at a co-workers computer on the side. Well she uses an hp 133mhz desktop, 128 ram running windows xp. She seems to think that her keyboard or mouse or even ports have gone bad. But this is not the case. I have tried both on my computer here at work--and they work perfectly fine. She claims to have not installed any new software or hardware recently...So i was thinking maybe it needs more memory for a start. But later said that she installed a software and since the computer began talking up more memory than before. I would really like to take it home to "divide & conquer"...but she's taking it to another tech. When I started it up at first I only saw the "HP" screen---no operating system....and it froze up. Any help?/

Webmaster

Assuming it is Windows XP professional, it is bound to run slow on a 133 (suprised it runs at all, according to the docs it needs at least a 233) and 128 MB is easily too little if you run a memory consuming program.

When I started it up at first I only saw the "HP" screen---no operating system....and it froze up.

Could be memory or hard disk (boot device) but could indeed be a hardware problem with mouse and/or keyboard port.