Need advice and assistance for techncial cover letter
I need some assistance and advice with my cover letter.
I am having the following issues with my cover letter:
- The cover letter feels too long
- When I list the qualifications in the cover letter it reads like laundry list
- When I read the cover letter it feels there is no substance to it
<Date>
<Company Name>
<Company Address>
RE: <Company Position>
Dear Hiring Team Members:
I am a support technician with a proven track record of being dependable is the background I would bring to this position.
I have received awards for dependability (attendance), work quality, and top producer.
Briefly stated, here are some of the values I am bringing to <company Name>:
* I am a certified CompTIA A+ and Network+ technician
* In college and university, I have developed excellent analytical, critical thinking and technical skills
* MCSA/MCSE candidate
* I am a quick learner and I know how to research for solutions
Some highlights of my relevant qualifications and work experience:
* Providing solutions to hundreds of technical and non-technical users: investigating, troubleshooting, identifying alternative solutions (short term and long term) and resolving computer software and hardware problems
* Prioritizing support activities and ensuring service quality: by documenting, tracking and escalating issues
* Working independently, and collaborating in a team to analyze/design, and implement user requirements
* Communicating accurately and clearly to instruct computer users of various levels on how to resolve problems
* Technical expertise in:
-- Setting up/configuring/troubleshooting: applications, web applications (internet/intranet), PC, hardware, networks, printers, printer management, and peripherals
-- Microsoft (MS): MS Office suite, MS Outlook, MS Exchange 2003 and related software
-- Operating systems: DOS, Linux, Mac OS X, Unix and Windows NT
-- Protocols such as DHCP, DNS, HTTP, POP3, SMTP and TCP/IP
On a personal note, I am a person with commitment and integrity.
* Never been charged and have no criminal records (police check is clean)
* Drive to be the best, as <Company Name> is famous for <company's achivements>
* Believe in long-term relationship with my employer and I get along well with people
Variable shifts will not be an issue for me.
Thank you in advance for reviewing my attached resume. I am looking forward to hear from you soon.
Sincerely,
<My Name>