Wonky CD/DVD's

mzgavc

Hey guys heres a wonky CD/DVD problem for you.

1. The cd rom works for a few days, everything is fine.

2. The cd rom suddenly stops reading data on CD/DVD's, it still recognizes the disk and says theres one in the drive, but when you try to read it, it asks you to insert a readable CD.

3. Currently the fix is to uninstall the driver and reboot. In which case, go to step 1.


Has anyone come across this problem?

Win XP Pro machines.


Dell Optiplex 260/70/80/745
Dell Lattitude 600/610/512/520s

Its a generic image for all of those devices so I imagine its something that has to do with that, but anyone that has a fix or could point me in the right direction, that'd be great.

WanBoy67

See if you can get the latest firmware update for the drive and try it out a few machines where the problem is most noticeable.

When you say remove the driver, are you talking about the built-in Microsoft drivers and you are removing the device in Device Manager?

mzgavc

I'll uninstall the drivers through Device Manager on the Properties page of the CD/DVD


EDIT: All machines have the latest BIOS upgrades from Dell

JDMurray

mzgavc wrote:

EDIT: All machines have the latest BIOS upgrades from Dell

The CD/DVD drive itself has a separate firmware update. Make sure that your drive has the latest installed.

WanBoy67

Are you using any additional IDE controller drivers?

mzgavc

No extra IDE drivers at all.

I have looked around dells site and found the firmware updates for some of the cd roms. Hopefully this solves the issue.

I'll have a go at a few machines with those and see how they work.

Thanks,