Offering Yearly PC Support To Customers
I am doing PC support on the side from my full time job. Someone told me I should offer yearly support to these customers who may want PC support. I would install RealVNC on there system and be able to troubleshoot any software issues from my home. If the problem was hardware, then of course I would have to charge a flat rate plus parts to fix the issue. I am trying to get feedback on this. Please let me know what you think and also what a fair price would be. I was told to offer a 3month, 6month and a 1 year plan.
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